Enterprise Account Director (New York City)

This Jobot Consulting Job is hosted by: Merwan Zattam
Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume.
Salary: $65 - $75 per hour

A bit about us:

We are a leading strategic service provider with over 25 years of experience helping organizations transform their technology infrastructure to drive business success. Our team specializes in delivering innovative IT solutions across cloud services, cybersecurity, networking, data center modernization, and managed services.

With a client-centric approach, we empower businesses to overcome complex IT challenges and accelerate their digital transformation. Our solutions are tailored to meet the needs of mid-market and enterprise clients across a wide range of industries, including healthcare, finance, government, and education.

Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more. Our mission is to help organizations not just keep up—but stay ahead—in an ever-evolving technology landscape.

Why join us?

Jobot Consultant Benefits
As a W2 contractor through Jobot, you’ll have access to a comprehensive benefits package designed to support your health, well-being, and financial security:

Health & Wellness
Medical Insurance – Multiple plans available, including PPO and HDHP options

Dental Insurance – Coverage for preventive, basic, and major services

Vision Insurance – Includes exams, lenses, frames, and contact lenses

Financial Benefits
401(k) Retirement Plan – Includes employer match to help you save for the future

Weekly Direct Deposit – Reliable and convenient payment schedule

Time Off
Paid Sick Leave – In accordance with state and local laws

Paid Holidays – Select paid holidays may apply depending on contract length and client

Additional Perks
Access to Jobot’s Dedicated Support Team – For payroll, HR, and benefits questions

Career Support – Ongoing access to a recruiter who advocates for your career goals

Option to Convert – Many Jobot contracts include potential for full-time hire

Job Details

Position Overview
The California Department of Technology (CDT) is seeking a Senior IBM MQ z/OS Consultant to support the zInfrastructure and OS Support Unit within the Office of Technology Services (OTech). This role provides senior-level technical expertise for IBM MQ messaging infrastructure on z/OS mainframe systems, supporting mission-critical messaging services used by multiple California state agencies.
The consultant will partner closely with CDT technical teams to ensure the stability, performance, and reliability of enterprise MQ environments. In addition to hands-on technical support, the role emphasizes documentation, knowledge transfer, and mentoring to strengthen long-term operational readiness.
This position functions as senior technical staff augmentation within the State’s enterprise data center environment.

Key Responsibilities
IBM MQ Infrastructure Support

Install, configure, upgrade, and maintain IBM MQ on z/OS mainframe platforms
Monitor queue managers, channels, and message flows to ensure high availability and performance
Troubleshoot and resolve MQ-related production incidents
Perform capacity planning, performance tuning, and patch management

Architecture & System Optimization

Review MQ configurations and overall messaging architecture
Identify performance risks and recommend improvements
Support MQ software deployments and environment upgrades
Assist with system changes while maintaining operational stability

Operational & Production Support

Provide ongoing remote and onsite technical support
Conduct system diagnostics and root-cause analysis
Maintain and enhance MQ operational processes and procedures

Documentation & Knowledge Transfer

Develop and maintain technical documentation, runbooks, and operational procedures
Provide training and mentoring to CDT technical staff
Share best practices related to MQ administration and messaging design

Reporting & Collaboration

Produce weekly status reports outlining completed work, issues, and risks
Collaborate with application and infrastructure teams on messaging solutions
Participate in technical planning and continuous improvement initiatives

Mandatory Qualifications
Candidates must meet all of the following requirements:

IBM MQ z/OS Administration
Minimum 5 years of experience installing, configuring, upgrading, troubleshooting, and maintaining IBM MQ on z/OS

MQ Operations & Monitoring
Minimum 5 years of experience managing queue managers, channels, message flows, and system performance

Incident Resolution
Minimum 5 years of experience resolving MQ-related incidents in enterprise production environments

Messaging Architecture Support
Minimum 5 years of experience collaborating with application teams to design and implement MQ-based messaging solutions

Infrastructure Maintenance
Minimum 5 years of experience with capacity planning, upgrades, patching, and performance tuning

Documentation & Procedures
Minimum 5 years of experience creating and maintaining technical documentation and runbooks

Desirable Qualifications
The following are preferred but not required:
Strong verbal and written communication skills
Experience training or mentoring junior technical staff
Background supporting large enterprise or government environments
Ability to manage multiple priorities in a fast-paced infrastructure setting
Proven success working in cross-functional technical teams

Work Environment
Standard 40-hour work week
Occasional work during maintenance windows or weekends
Work performed remotely and/or onsite at CDT facilities as required

Ideal Candidate
The ideal candidate is a senior mainframe messaging specialist with deep expertise in IBM MQ on z/OS, strong troubleshooting abilities, and experience supporting mission-critical enterprise messaging environments, preferably within government or large-scale organizations.

Interested in hearing more? Easy Apply now by clicking the Apply button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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