Income Certification Specialist (Bronx)

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

Reporting to the Property Manager, the chief responsibility for the Income Certification Specialist is to assist in achieving quality compliance with the requirements of WSFSSH’s external funders and regulators, thereby safeguarding WSFSSH’s assets and income streams, and meeting WSFSSH’s high standards for excellence in this sphere. 

This is a full-time position (5) days a week on-site. 

Responsibilities

• Assist with the completion of the annual compliance recertification, monitoring deadlines and requirements to deliver such certification in a timely, thorough, quality manner. 
• Act as liaison regarding compliance and regulatory program standards and requirements; programs include HPD (Housing Preservation & Development) Section 8 / Affordable Housing, LIHTC, NYCHA, Section 8, Fair Housing, Affirmative Fair Housing Marketing, HPD Regulatory guidelines, 
• Assume a supporting role in deciphering and communicating relevant updates, facts, and requirements of related programs; help identify and implement training; keep abreast of material industry / program changes that impact upon WSFSSH’s projects / assets 
• Process rent bills, receipts in RealPage. Process rent payments in a timely manner. 
• Oversee and ensure quality control of the department’s Master Files (electronic and hard copy) related to tenant records / compliance records 
• Draft correspondence concerning all related building management, compliance, certification, subsidy, and other pertinent matters 
• Serve as the Leasing and Compliance team’s primary source, communicator, and reference point for tenant ledgers, income limits, maximum rents, and other key compliance parameters for relevant programs. 
• Review, approve, and resolve issues regarding rent rolls, TICs / recertification packages. Assist in audit preparation, responses, and other reports and data 
• Be a proficient user and troubleshooter within RealPage’s Affordable system; work with Assistant Manager and Property Manager with daily operations as requested. 
• Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets 

Required Skills / Abilities

• Working knowledge of HPD, NYCHA, SECTION 8 guidelines 
• Proficiencywith theMicroSoftOffice suite and internet search/usage
• Excellent written and spoken communications skills 
• Strong office/organizational skills 
• Ability to problem-solve independently 
• The ability to liaise effectively with supervisors, Core management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Team’s goal 
• Be emotionally, mentally, and physically able to perform job responsibilities 
• Maintain a strong and reliable work ethic and work schedule 
• Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriately professional boundaries 

Education & Experience

• High School Diploma or GED required,Bachelorsdegree preferred.
• LIHTC Certification, or relevant work experience 
• Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, DHCR Lease Renewals and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSH’s Supportive Housing Management function 

Physical Requirements 

• Long periodsof sitting at a desk in front of a computer monitor

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.

Compensation details: 27-30 Hourly Wage

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