Relationship Management Coordinator

Overview:

Job Purpose

The Relationship Management Coordinator will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients. 

 

The RM Coordinator will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.

 

 

Responsibilities

• Carry out daily operational tasks relating to ICE’s entitlements systems
• Assisting RMs with day-to-day billing related queries
• Reviewing contracts on behalf of the RM team
• Assisting RMs with day-to-day CRM activity to include reporting and data entry
• Assisting in the management of projects across Fixed Income & Data Services
• Working on ad-hoc projects as and when required for the RM team
• Working on account revenue reports and service mappings
• Working on Financial / Product report reconciliation with Key stakeholders
• Working closely with our Commercial Operations team to structure deals
• Opportunity for exposure to client dialogue and negotiations

 

Knowledge and Experience

• Bachelor’s degree
• An interest in developing a career in Financial Services
• Attention to detail and strong analytical skills
• Excellent communication skills, both written and verbal
• Ability to summarize and present work succinctly and accurately
• Have a clear commitment to the team approach and ability to work unsupervised
• Ability to meet deadlines
• Collaborative & team player
• Good knowledge of Microsoft Office packages, predominantly MS Excel
• Knowledge of Financial Industry - beneficial but not essential

 

New York Base Salary Range

The expected base salary for this role, if located in New York, is between $60,000 – $80,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

 

Illinois Base Salary Range

The expected base salary for this role, if located in Illinois, is between $55,000 – $65,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

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----------: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.