AI Product Manager

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

About the Role
Success Academy is seeking an AI Product Manager who will operate in both capacities – to augment existing AI roadmaps, as well as innovate new projects – crafting AI experiences that enable our educators to deliver even better student outcomes, improve school operations, as well as drive efficiencies throughout the enterprise. AI is a team sport, and in your role, you will be key in leading and influencing teams on the translation of business problems and questions into GenAI solutions.

Key Responsibilities
● Own the end-to-end product lifecycle: From discovery and prioritization to delivery and optimization, you will be responsible for driving various products and features on the AI roadmap.
● Data-driven prioritization: Apply a focused ROI-first approach to inform roadmap decisions.
● Translate business goals: You will translate the needs of various stakeholders into clear AI/ML feature requirements in partnership with AI engineers and data scientists.
● Design intuitive and usable AI experiences: You will collaborate with UX/UI and engineering to ensure seamless integration of LLMs, RAG, and ML outputs into an effective customer experience.
● Evaluate and experiment: You will define evaluation metrics and work with data scientists to experiment, validate, and iterate on models and AI features.
● Continuously improve: Implement feedback loops to ensure models and AI features evolve based on real-world usage and user feedback.
● Be the glue: By serving as the connective tissue between business partners and technical teams, you will balance technical feasibility and business impact to deliver the right solutions at the right time.
● Foster the strategy: Contribute to shaping the overall AI strategy and ensuring product decisions align with long-term organizational AI goals and support the enterprise priorities.

Minimum Qualifications
● 3+ years of product management experience (AI/ML or data-driven platforms preferred but not necessary) with proven experience launching enterprise tools or customer-facing products.

● Experience designing custom GPT or other basic AI tools.
● Experience working in Agile development environments, using tools like JIRA or Confluence to manage backlogs and sprints.
● Knowledge of requirements gathering, project management, and process redesign.
● Proven experience in translating ambiguous business problems into concrete technical solutions.
● Demonstrated experience in leading the development of AI projects from start to finish.
● Strong communication and storytelling skills (executive-level preferred but not necessary)
● Strong time management skills with the ability to collaborate across multiple teams.
● Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field.

Preferred Qualifications
● Knowledge of GenAI and RAG strategies, MCP, and prompt engineering best practices.
● Strong understanding of LLM ecosystems (OpenAI, Anthropic, Gemini, etc.), RAG pipelines, vector databases (e.g., Pinecone, FAISS, Milvus, PostgreSQL).
● Exposure to developer frameworks for agentic AI development.

Exact compensation may vary based on skills and experience.

Compensation Range

$150,000 - $160,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.