Benefits Coordinator

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at .

THE OPPORTUNITY

The Center is seeking a dynamic and compassionate professional to join the Center’s growing Human Resources team as a Benefits Coordinator. Reporting to the Senior Benefits Manager, the Benefits Coordinator is responsible for supporting the strategy, operations, communication, implementation, and administrative functions of all benefits processes. This role will work functionally across Human Resources, Finance, and Payroll to provide the best level of support for our employees.

• Administer and oversee all aspects of employee benefits programs, including health insurance, retirement plans, wellness programs, and other voluntary benefits;
• Compute and accurately enter payroll deductions for employees who enroll in benefits;
• Ensure accurate and timely enrollment of new employees in benefits plans and manage ongoing changes and updates;
• Serve as the primary point of contact for employee inquiries related to benefits, explaining options, resolving issues, and providing guidance as needed;
• Conduct benefits orientations for new hires and provide ongoing education to employees on their benefits packages;
• Collaborate with external vendors, such as insurance providers and retirement plan administrators, to resolve issues and ensure seamless administration of benefits programs;
• Stay informed about industry trends and regulatory changes related to employee benefits and ensure compliance with all relevant laws and regulations;
• Assist in the evaluation, selection, and implementation of new benefits programs and initiatives;
• Prepare and distribute communications materials related to benefits enrollment periods, plan changes, and other relevant information;
• Assist with annual benefits open enrollment processes, including planning, communication, and implementation;
• Process and reconcile benefits billing statements and provide finance department with detailed back up;
• Update Intranet with any benefit changes; and
• Work on ad-hoc projects as needed.

• A Bachelor’s degree with at least 3 years of related experience required;
• Prior experience and/or knowledge with payroll and benefits deductions strongly preferred;
• Familiarity with Paycom, Cigna and Principal is preferred;
• Excellent interpersonal verbal and written communication skills;
• Exceptional organizational, analytical and detail-oriented skills;
• The ability to work in a fast-paced environment, while efficiently completing tasks with multiple priorities and deadlines;
• The ability to use available resources and feedback to continually pivot, adapt and grow;
• The ability to work independently, maintain confidentiality and discretion;
• Should have the capability to work independently and prioritize tasks to ensure the timely completion of projects; and
• A dedication to providing exceptional support to our employees will contribute to the success of our HR initiatives.

Position Type: Full-time.

Position Location: Midtown Manhattan, working two days a week on-site with potential travel within the five boroughs, Newark, New Jersey and Syracuse.

Compensation: The compensation range for this position is $67,000 - $80,300 and is commensurate with experience.

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.