Office Assistant 1 Stores and Mail (NY HELPS) - 1605

New York State Department of Health
Albany, NY

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Answer phones and emails related to Mass Mail. Assign Mailroom's Service Request to various DOH programs for mailings that go out through the Mass Mail Unit. Input the information on a spreadsheet and keep up to date. Create billing memos and send to programs. Run SSI letters on the inserter daily, within established timeframe to meet deadlines from time of receipt to time of mail out. Run mail inserter machine when required and learn how to trouble shoot the inserter before calling a service technician. Learn and run all machines used in the Mass Mail Unit. Work closely with DOH Print Shop on yearly mailings sent out through the Mass Mail Unit. Track and keep all spreadsheets up to date.

The minimum qualifications required for this vacancy. Minimum Qualifications To be eligible for appointment, candidates must meet one of following conditions as detailed below: NY HELPS*: There are no minimum education or experience requirements for this title.Transfer: One year of permanent, contingent-permanent, or 55 B/C service allocated to a Grade 5 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

Additional comments regarding the vacancy. Additional Comments This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: • Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System • Shift & Geographic pay differentials • Affordable Health Care options• Family dental and vision benefits at no additional cost • NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• And many more...The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email [email protected] to make a request.NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

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Posted 2026-05-06

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