CREW MEMBER

Job Description

Job Description

Restaurant Crew Member

Job Description:

Join our dynamic team at Cafua Management Company as a Restaurant Crew Member and play a vital role in creating exceptional guest experiences. We are an equal-opportunity employer and welcome applicants from all backgrounds.

Responsibilities:

1. Guest Service Excellence: Deliver friendly and enthusiastic service, demonstrating a positive attitude and genuine care for our guests. We value diversity and promote an inclusive environment where everyone feels welcomed and respected.

2. Operational Efficiency: Prepare and serve products according to Dunkin' Brands' guidelines, maintaining speed and accuracy while managing multiple tasks. We provide equal opportunities for all employees to grow and succeed based on their abilities and performance.

3. Team Collaboration: Work cooperatively with team members, respecting and supporting each other, and actively participating in coaching and feedback sessions. We foster a collaborative and inclusive work culture that values diverse perspectives and encourages teamwork.

4. Cleanliness and Sanitation: Adhere to food safety and sanitation standards, ensuring a clean and inviting environment for our guests. We maintain a safe and inclusive workplace where all employees are treated with respect and dignity.

5. Continuous Learning: Embrace training opportunities to enhance your skills and knowledge, enabling personal and professional growth. We are committed to providing equal access to training and development programs for all employees.

6. Flexibility: Maintain schedule flexibility to meet the needs of the restaurant's operational demands. We strive to provide reasonable accommodations to employees based on their individual needs in accordance with applicable laws.

Requirements: Experience is great but is not required for this entry-level position. We’re here to help you grow and will provide training, resources, and all the other tools you need to be successful in your role as a Team Member

• Basic computer skills
• Must be able to lift a minimum of 30 lbs
• Must be able to stand for 6+ hours at a time

1. Positive Attitude: Exhibit a friendly and approachable demeanor, operating with honesty, integrity, and a guest-oriented mindset. We value employees who demonstrate a commitment to exceptional customer service and treat all guests equally.

2. Dependability: Show a strong work ethic, punctuality, and the ability to fulfill commitments. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

3. Team Player: Collaborate effectively with others, valuing teamwork and demonstrating openness to coaching and feedback. We promote a supportive and inclusive work environment where diversity is celebrated and contributions from all employees are valued.

4. Guest Focus: Develop and maintain positive guest relationships, striving to exceed their expectations. We are dedicated to providing equal service to all guests and ensuring that everyone feels welcome and valued.

5. Basic Skills: Possess basic computer skills and the ability to handle cash transactions accurately. We provide equal training and development opportunities to all employees, regardless of their background or previous experience.

6. Adherence to Guidelines: Follow Dunkin' Brands' safety, food safety, and sanitation guidelines, ensuring compliance with all applicable laws. We maintain a fair and inclusive workplace where all employees are treated with respect and have access to a safe working environment.

7. Authorization: Must be authorized to work in the U.S. We comply with all federal, state, and local laws regarding employment eligibility and provide equal opportunities for all individuals.

8. Language Skills: Fluent in English. We are committed to providing equal employment opportunities to all individuals, regardless of their language proficiency, and will make reasonable accommodations when necessary.

We offer competitive hourly pay, weekly payment, and provide comprehensive training to support your success as a Restaurant Crew Member. Cafua Management Company is the largest private Dunkin' Donuts franchise in the U.S., committed to providing equal employment opportunities and fostering an inclusive work environment.

“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”

Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.

If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at [email protected].