Operations Coordinator
- Support recruitment efforts for both internal team members and Philippines-based contractors by drafting job descriptions, posting job openings, managing the careers inbox, tracking candidates, coordinating interviews, and facilitating offers.
- Facilitate onboarding and offboarding, ensuring all compliance documentation, system access, and training are completed accurately and on time.
- Draft and communicate internal policies, maintain accurate HR records, oversee PTO tracking and approvals, and manage the company calendar—including holidays, PTO, monthly team lunches, and quarterly team outings.
- Act as primary contact for the Sales Ops team, answering questions, conducting check-ins, and facilitating ongoing training.
- Answer help desk tickets, ensuring timely review, assignment, and resolution.
- Act as the main point of contact for our IT support partner, coordinating device setup, troubleshooting, and equipment updates, and ensuring all company devices are accurately tracked and properly handled during onboarding and offboarding.
- Manage user access across all TLF platforms for staff and contractors, ensuring accurate license billing and timely removal of access during offboarding.
- Support the upkeep of Local Foreigner’s “Passport” knowledge base, ensuring content stays accurate and organized.
- Manage day-to-day office needs — including mail, office supplies, equipment setup, snacks, and general workspace upkeep.
- Collaborate closely with the Director of Operations, and broader leadership to ensure smooth execution of other company initiatives
- Bachelor’s degree with 1+ years of experience in HR coordination, office management, or administrative operations.
- Strong organizational and multitasking skills with exceptional attention to detail.
- Proficiency in Microsoft 365; familiarity with Salesforce, Jira, and Confluence is a plus.
- Excellent written and verbal communication skills with the confidence to manage and communicate across departments.
- Process-oriented mindset with an eagerness to learn systems and contribute to continuous improvement.
- Professional, dependable, and proactive — with a genuine interest in supporting a collaborative, people-first culture.
- $70,000 per year
- Employee medical, dental, and vision coverage
- Retirement & Profit-Sharing Plan (401k)
- 15 days of Paid Time Off
- 11 annual holidays + 4 floating holidays
- Training & Development opportunities
- Benefits are subject to change without notice.
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