Senior UX Designer

Only W2

Remote Position - Local Candidates Preferred

35 Hours/Week

Please clearly provide links to portfolio.

Job Description / Justification

• Create appropriate design artifacts to further project and team goals, including but not limited to visual designs, images, illustrations, responsive web layouts, prototypes, icons, reports, synthesis documents, user journey maps, user interface flows, wireframes and comprehensive style guides
• Work with other UX designers to build, iterate, improve a common design system where appropriate
• Proactively participate in all design and team activities for a largescale, high-profile project
• Lead design activities and participate in user research and service design
• Work with developers to understand the micro-interactions, behaviors, and implementation of designs in code

Scope Of Services

• The UX Designer will work with other City and vendor Service Designers, UX Designers, the Product Manager, and Software Developers to build compelling user interfaces and experiences that are based on user research and service design research, which a based on a shared design system, and which are practical for implementation in code.
• Designs created should be mobile responsive, standards compliant, allow for multiple languages (including RTL), and follow best practices for modern design.

Tasks

• Create appropriate design artifacts to further project and team goals, including but not limited to visual designs, images, illustrations, responsive web layouts, prototypes, icons, reports, synthesis documents, user journey maps, user interface flows, wireframes and comprehensive style guides
• Work with other UX designers to build, iterate, improve a common design system where appropriate
• Proactively participate in all design and team activities for a large-scale, high- profile project
• Convert findings from user research, stakeholder interviews, and product needs into concrete wireframes and prototypes
• Lead design activities and participate in user research and service design
• Work with developers to understand the micro-interactions, behaviors, and implementation of designs in code

Mandatory Skills/Experience

• 8+ years of experience in UX design (or related fields) during which time candidate had demonstrated experience independently creating compelling UX designs, using and/or creating design systems, and conducting design crits of other designers work
• Expert knowledge of user experience methods
• Expert knowledge of content publishing systems
• Expert knowledge of interaction design methods and systems
• Knowledge of agile ways of working and modern software development practices
• Knowledge of modern tools and platforms for designing and publishing content and optimizing interaction
• Expert-level skill in UX software including Figma
• Nuanced understanding of diversity, equity, inclusion and accessibility in the context of digital service design
• A portfolio demonstrating a range of user-centered products
• Relentless focus on the user, able to translate user feedback to content and interaction needs and user stories
• Ability to influence at the most senior levels in an organization, communicating the value of user experience across our services and channels
• Ability to think strategically, mapping organizational needs to user experience, content and interaction design
• Ability to prototype in a range of tools
• Ability to run a community of practice, develop people and set strong consistent standards
• Ability to develop user-focused content and interaction across multiple services and channels to create a seamless user experience
• Ability to translate business language to plain English, bridging the gap between a corporate service need and a user need
• Ability to build relationships across the organization at all levels, especially with policymakers and service owners
• Strong communication skills, including the ability to make complex languages and processes easy to understand
• Skilled in providing feedback to and mentoring other to make sure they re delivering quality work
• Ability to coach teams in agile ways of working
• Experience pairing with other disciplines to create amazing user experiences in digital and non-digital services
• Experience using analytics, user feedback, and user research to evaluate and improve user experience
• Experience creating clear content and interaction across multiple services and channels concurrently, working between product teams with the ability to prioritize
• Experience of line management and developing people
• Experience coaching and mentoring
• Experience leading a community of practice
• Desire to take an active role in the cross-government digital community
• Experience writing user experience, content and interaction strategy and designing user experience architecture

Desirable Skills/Experience

• Expertise in Figma
• Ability to plan, conduct, and synthesize user research
• Ability to build interactive prototypes as clickable designs or in codE