Credit Card Technical Product Manager

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Card Data Product, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

We are seeking a dynamic and experienced Technical Product Manager (TPM) to lead our Credit Card Data Product. In this role, you will drive the product vision, strategy, and execution for our data-driven credit card solutions, collaborating closely with engineering, analytics, and business teams.

You will be responsible for translating business requirements into technical deliverables, prioritizing features, and ensuring the successful delivery of innovative data products that enhance customer experience and support business growth. This role presents the opportunity to drive strategy for cloud migrations and well as setting the strategy and implementation of generative AI solutions improve our businesses and ability to serve customers.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets to modernize Credit Card Data and better serve our customers
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Translates business requirements into clear technical specifications and user stories for development teams.
• Leads modernization initiatives, including migration from legacy systems like the mainframes to cloud-native architectures such as AWS, Snowflake, and Databricks
• Drives new GenAI use cases and product created to improve the Card business
• Delivers measurable business impact through efficiency gains, cost savings, and enabling AI/ML use cases.
• Partners with data owners, engineering, data science, and business stakeholders to deliver scalable, compliant data product solutions.
• Develops a strong partnership with Stakeholders; communicating product updates, progress, and strategy to stakeholders, including executives and customers.

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Structured thinker and effective communicator with excellent written communication skills.
• Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.
• Demonstrated ability to manage tight delivery timelines across multiple workstreams, ensuring the organization is on track to execute and deliver strategic changes.
• Familiarity with different data environments such as AWS S3, Snowflake, and Data Bricks.
• Strong understanding of agile methodologies and experience with them
• Technical knowledge of data engineering, data pipelines, data modeling, and data architecture

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Highly proficient in data querying with languages such as Python, R, Perl, etc.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $180,500.00 - $285,000.00 / year