Operations manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Manager – Mobile Technical Services

What this job involves:

The Operations Manager leads the comprehensive management, supervision, and operation of Mobile Engineering Services across assigned facilities. This role ensures safe, efficient, and cost-effective delivery of engineering and maintenance services to customers within their respective sub-region. You will drive operational excellence while managing engineering teams, maintaining regulatory compliance, and supporting JLL's commitment to delivering superior facility management services that enhance our clients' business operations.

What your day-to-day will look like:

• Manage and supervise engineering teams to ensure optimal labor resource allocation and timely, cost-effective service delivery across all assigned properties
• Conduct routine on-site inspections of maintained properties and monitor work performance metrics, budget performance, and service cost projections
• Develop and execute documented maintenance plans incorporating preventive and repair procedures while ensuring compliance with all regulatory laws and guidelines
• Collaborate with Project Management teams to develop and execute HVAC capital work plans, including infrastructure upgrades and equipment replacements
• Maintain all required property documentation, including drawings, work completion documents, and regulatory compliance documentation
• Provide ongoing communication and support to Property Manager and Project Manager teams to ensure seamless engineering service delivery
• Oversee Mobile Engineering staff management including payroll, work delivery tracking, and ongoing training program development

Required Qualifications:

• Valid state driver's license and Universal CFC refrigerant recovery certification
• Minimum 10 years of technical and supervisory experience in building operational engineering with strong background in packaged HVAC equipment
• Extensive knowledge of HVAC system design, application, repair, and maintenance procedures
• Excellent written and verbal communication skills for effective stakeholder interaction
• Proficiency in computer-based energy management systems (EMS), computerized maintenance management systems (CMMS), Word, and Excel
• Demonstrated ability to manage staff, including union relations where applicable
• Experience with regulatory compliance and safety hazard identification and remediation

Preferred Qualifications:

• Additional HVAC certifications or building systems credentials
• Experience with JLL or similar property management company systems and processes
• Background in capital project planning and execution
• Knowledge of purchasing initiatives and vendor management
• Experience with performance metrics reporting and business analysis
• Leadership experience in multi-property operations management

Location: Onsite

Work Shift: standard day shift hours with on-call responsibilities

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.