Collection Specialist / Bilingual Mandarin

Xuper Funding, founded in 2020 in New York, is a venture capital organization that provides fast and flexible working capital for small and medium-sized enterprises (SMEs) across the United States and Canada .

We have in-house teams for underwriting, sales, ISO partnerships, marketing, collections, and legal , enabling us to respond quickly, manage risk effectively, and ensure full regulatory compliance while delivering a seamless funding experience.

Our team brings decades of investment experience and is committed to solving the challenges SMEs face—limited financing channels and inefficient capital allocation. We focus on providing transparent, sustainable, and efficient financial solutions that empower business growth.

As the company rapidly expands and executes its long-term strategic plan, we are actively seeking talented and passionate professionals to join our team and help shape the future of SME financing.

Job Summary

We are seeking a detail-oriented and motivated Collection Specialist to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting clients regarding outstanding balances, negotiating payment arrangements, and maintaining accurate records. This role requires excellent communication, problem-solving, and organizational skills, with the ability to handle sensitive financial information in a professional manner.

Job Type: Full-time, In-person

Pay: $36,000 - $120,000 per year (with commission)

Schedule : Monday to Friday (8-hour shifts)

Education: Bachelor’s Degree

Language Requirements: English (required) and Chinese (preferred)
Key Responsibilities

• - Contact clients via phone, email, and written correspondence to collect past-due payments
• - Negotiate and establish repayment plans while maintaining positive customer relationships
• - Monitor accounts receivable aging reports and follow up on delinquent accounts
• - Maintain accurate and up-to-date records of collection activity in company systems
• - Collaborate with internal teams (accounting, legal, customer service) to resolve disputes or discrepancies
• - Prepare collection reports and escalate cases to management or legal team when necessary
• - Ensure compliance with all federal, state, and company collection policies and regulations
• - Support month-end and year-end closing processes related to accounts receivable

Qualifications

• - Bachelor’s degree in Business, Finance, Accounting, or related field (preferred, not required)
• - 1 years of experience in collections, accounts receivable, or a related role
• - Strong verbal and written communication skills
• - Ability to remain professional and empathetic when dealing with sensitive financial issues
• - Proficient in Microsoft Office Suite (Excel, Word, Outlook, Salesforce); experience with accounting or collection software is a plus
• - Strong organizational and time management skills
• - Must have the legal right to work in Canada
• - Driver’s license preferred

Why join Xuper Funding:

• - Fast-growing operations team with strong team culture
• - Competitive salary and performance-based bonuses
• - Paid time off (PTO) and sick leave are included
• - Ongoing professional training and team mentorship
• - Real opportunity for long-term career development
• ​- Regular team-building activities, afternoon tea breaks, and a supportive work environment that values connection and well-being

How to Apply

If you're ready to take your lending career to the next level and looking for something new, so

something challenging, and something rewarding — we encourage you to apply now and submit your resume to [email protected]

Pay: $36,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person