Host - Django Jazz Club located in The Roxy Hotel
Position Summary:
The Django Host warmly welcomes and helps align expectations with the jazz experience we offer. Proficiency in multi-tasking while clearly communicating with guests and team members effectively. Ability to understand guests’ preferences, both implied and explicit. Portrays an interest in the current NYC jazz scene and a general understanding of jazz history. Remains calm and collected under pressure. • Greet and escort guests to their tables.• Maintain an organized host stand and front of house.
• Assist with side work and opening/closing tasks as needed.
• Be aware of special events scheduled throughout the property and be able to direct guest appropriately.
• Answer phones and questions regarding the bar and lounge hours, service, availability, and make reservations
• Communicate with the band leaders to ensure they receive checks and drink tickets Qualifications: • Clearly ambitious in their pursuit of Food & Beverage knowledge.
• History of persistently identifying and working towards goals.
• Friendly, engaging and outgoing.
• Ability to multi-task and handle high volume.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Have the ability to reach, bend, stoop, climb up and down stairs, carry multiple objects.
• Ability to stand/work on feet for long periods of time. Responsibilities include: • Perform job with attention to detail, speed and accuracy.
• Prioritize and organize.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data. Work Environment: • Django, Prep areas, Kitchen, Box Office, Marquee signage.
• Under variable temperature conditions.
• Under variable noise levels.
• Standing for prolonged periods of time.
• Around chemicals
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