**Company :**
enGen
**Job Description :**
**JOB SUMMARY**
The Associate Technical Analyst for Home Medical Equipment Systems provides critical technical support and maintenance for applications and infrastructure vital to our HME operations. This role ensures the reliable function of inventory management, billing, patient management, and dispatch systems, contributing to efficient service delivery and optimal patient care in the home setting. The successful candidate will perform server maintenance, troubleshoot application issues, and participate in the application lifecycle management process.
**ESSENTIAL RESPONSIBILITIES**
+ Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
+ Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.
+ Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
+ Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
+ Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ Information Systems or Technology
**Preferred**
+ Lean/Six Sigma
+ Health Insurance or HealthcareIndustry
**SKILLS**
+ Basic Analytical Skills
+ Basic Problem-Solving
+ Basic Communication Skills
**EDUCATION**
**Required**
+ Bachelor's degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Substitutions**
+ None
**Preferred**
+ Master's degree in Business Administration, Business Management, Information Systems or related field
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Information Technology Infrastructure Library (ITIL)
+ The Open Framework Group (TOGAF)
+ Six Sigma
+ Project Management Professional (PMP)
**Language (Other than English):**
None
**Travel Requirement:**
25% - 50%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Frequently
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Req ID: J271589