Director, Account Management - Salon Centric
- Develop account strategies that define omni-channel goals, sales priorities, and channel plans.
- Use retailer and market insights to guide category, marketing, assortment, merchandising, promotion, and event priorities.
- Build annual retailer and retailer.com activation calendars aligned to brand objectives.
- Align account plans with corporate, North America, and brand strategies.
- Represent account needs across product development, education, creative, marketing, and merchandising.
- Ensure channel consistency across Bb's omni-channel business.
- Lead new launch planning while supporting core business priorities.
- Analyze post-launch performance and identify future opportunities.
- Stay close to the field to understand competitors, channel opportunities, and retailer needs.
- Strengthen retailer relationships through meetings, tradeshows, and key events.
- Build omni-channel activation calendars across in-store, digital, social, events, promotions, and brand programs.
- Ensure strong brand presence in store and on retailer.com.
- Partner cross-functionally on marketing, assortment, inventory, sampling, sets, exclusives, and gifts.
- Lead visual merchandising updates, secondary placements, and Creative brief execution.
- Coordinate presentation needs for planning, business reviews, T2Ts, and key meetings.
- Own sales reporting and share insights with leadership and cross-functional teams.
- Analyze sales, product, and mix trends to improve performance.
- Monitor business results and recommend actions.
- Support new channel launches.
- Lead buyer communications to align on opportunities, challenges, and priorities.
- Manage account OPEX and monthly net sales estimates with Planning.
- Drive ROI across key business levers.
- Lead channel, customer, and store-level sales planning.
- Partner with Supply Chain to support inventory needs for stock, launches, and promotions.
- Review stock-to-sales ratios with the customer Planner to maximize sales.
- Provide accurate channel forecasts to Supply Chain, Marketing, and Finance.
- 8+ years relevant work experience.
- Proven, successful sales track record in professional channel; SalonCentric and/or CosmoProf
- Self-motivated and flexible; able to adapt quickly to change.
- Able to build collaborative relationships and work cross functionally with sales, marketing, education, finance, retail partners, demand planning and supply chain.
- Excellent analytical skills.
- Must be proficient at Excel and Power Point.
- Strong presentation skills.
- Handle multiple projects simultaneously.
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