Partner Engagement Operations Associate

About Fora

Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.

The same idea shapes how we work. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together.

Founded in 2021, Fora has grown to a team of 200+ full-time employees based in downtown New York City . In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026).

Come build something that hasn't existed before.

About the Role

We're seeking a highly organized Operations Associate to support project management of our growing portfolio of travel advisor educational experiences. This role is essential to our program operations, handling high-volume administrative tasks, tracking performance across the programs, and collecting event feedback to make further improvements.

We're looking for a detail-oriented, self-starting Operations Assistant to support our team's day-to-day operations, reporting, and program tracking. You'll be the person who keeps our data organized, our dashboards accurate, and our workflows running smoothly — while also spotting opportunities to make things better. This role is a strong fit for someone early in their career who wants to see how a startup actually works from the inside — with room to grow into operations, analytics, or program management.

About Our Familiarization (Fam) Program

Our Fam & Retreat programs connect travel advisors with immersive destination experiences, partner properties, and industry education opportunities. We manage 60+ programs annually, ranging from destination-specific trips to property showcases and industry events. This role is critical to ensuring smooth operations as we scale to serve our growing advisor community and for tracking the success of these programs, both for our advisors and our partners.

Key Responsibilities

• Own our reporting: build and maintain Omni dashboards, pull and clean data from multiple sources, and run recurring reporting cadences (weekly/monthly/quarterly) with minimal oversight
• Keep our systems of record current — workflows and databases in Airtable, tasks and projects in Jira — including all Fam & Retreat programming and advisor tracking, so every department has visibility
• Turn data into decisions: identify trends, flag risks and opportunities, and support planning and forecasting
• Partner with cross-functional teams to spot inefficiencies and improve existing programs and processes
• Document processes and workflows so institutional knowledge doesn't live in one person's head
• Take on ad hoc projects as the company's needs evolve

Requirements

• 1–2 years of work experience preferably in operations, business analytics, program coordination, or a related role
• Strong Excel/Google Sheets skills; comfortable manipulating and cleaning datasets
• Excellent attention to detail — you catch the errors others miss
• Self-directed: you figure out what matters, prioritize it, and run with it
• Strong "manage up" instincts — you keep your manager informed, flag blockers early, and don't wait to be asked
• A problem-solver who enjoys figuring out the "why" behind the numbers, not just reporting them
• Comfortable with ambiguity and shifting priorities in a fast-paced startup environment
• Excellent written and verbal communication skills

Strongly Preferred

• Experience with SQL or other data query languages
• Exposure to process improvement or operations frameworks
• Experience with automation tools (Zapier, Airtable, or similar platforms)
• Understanding of travel advisor business models
• Hands-on experience with Omni (or a similar BI/dashboarding tool such as Looker, Tableau, or Mode)
• Working knowledge of Airtable for database/workflow management
• Familiarity with Jira for task and project tracking

Compensation

Compensation for this role varies based on experience, with an indicative range of $70k-$85k + equity. Final compensation will depend on the level at which the candidate is hired.

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.

Our Values

We’re forging our own path

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.

We’re stronger together

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe in technology

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We’re here to serve

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

We mean business

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

WORK AUTHORIZATION

Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.

EQUAL OPPORTUNITY

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.