General Manager

FTK Hospitality New York
New York, NY

General Manager – Fast Casual Premium Brand (NYC / NJ Area)

About the Role

We’re looking for an experienced and people-focused General Manager to lead one of our fast-growing, premium fast casual locations in the NYC/NJ area. This is your opportunity to join an innovative, chef-inspired brand that’s redefining quality and hospitality in the fast casual space.

As the General Manager, you’ll take ownership of daily operations, team leadership, and financial performance — all while creating an environment that inspires both staff and guests.

What You’ll Do

  • Oversee all restaurant operations, ensuring consistency in food quality, service, and cleanliness.

  • Manage labor, COGS, and overall P&L performance to meet and exceed financial targets.

  • Lead, train, and develop a high-performing team that delivers an exceptional guest experience.

  • Foster a culture of servant leadership — empowering your team through trust, accountability, and support.

  • Maintain full compliance with health, safety, and brand standards.

  • Collaborate with district leadership to drive local marketing, growth, and guest engagement initiatives.

What We’re Looking For

  • 3+ years of experience as a General Manager in a fast casual or premium restaurant brand.

  • Stable career history — no more than two jobs in the past five years.

  • Strong understanding of restaurant financials including cost of goods, labor management, and profitability.

  • Proven ability to lead by example and develop others through coaching and motivation.

  • Excellent communication, organization, and problem-solving skills.

  • Passion for hospitality, great food, and creating a workplace people love to be part of.

Why You’ll Love Working With Us

We’re a brand built on growth, integrity, and quality — and we’re expanding fast across the East Coast. Join us and enjoy:

  • Competitive pay and performance-based bonuses

  • Real advancement opportunities with a growing brand

  • Supportive leadership culture focused on development and work-life balance

  • Opportunity to lead a high-performing team in one of the most dynamic restaurant markets in the country

Posted 2026-06-09

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