Maitre D

Flynn McGarry's newest restaurant, Cove, is looking for a maitre d' to join the opening team. We are looking for someone with a bright and endearing personality who is excited about creating special moments and building community through genuine hospitality. This person would have a passion for building and implementing systems to better take care of guests and improve the day to day flow of service.

• Reports to: Service Director

• Job Purpose: Manage guest relations and all related systems.

• Tentative start date : mid September

• Duties and Responsibilities (including but not limited to):

  • Daily reservation management

    • Guest communications

    • Seating maximization

    • Accommodation of guest requests, allergies and information

  • Prepare notes and lead the portion of our pre-service meeting regarding guests and reservations. Relay all pertinent guest information to service and kitchen staff throughout service

  • Manage host area and coat closets for cleanliness and organization

  • Assist with any extra pre-opening tasks as assigned by Service Director

  • Provide friendly and responsive service by welcoming and warmly greeting guests on arrival

  • Oversee flow of service by managing the efficient and timely seating of guests

  • Assist with private events hosting as needed

  • Update guest information system at the end of the night with new notes

  • Build guest report and cultivate relationships with regular patrons in order to personalize and enhance their dining experience

• Required Qualifications:

  • Detail oriented and organized while multitasking in a fast paced environment

  • Familiar with Resy, Open Table or other reservation systems

  • Able to work service in a calm and professional manner

  • Able to take direction and complete tasks as assigned but also take initiative and lead to see tasks through when necessary

  • Exceptional interpersonal and communication skills

  • Strong computer skills with a working knowledge of the Google Drive suite of products (Sheets, Docs, etc.)

  • Ability to work a flexible schedule. Available nights, weekends, and holidays as needed

  • English fluency and additional language skills are a bonus

• Physical Qualifications:

  • Ability to stand and walk for long periods of time including moving safely through all areas of the restaurant

  • Ability to lift objects 50+ pounds in weight

  • Safely and effectively use all tools and equipment

  • Navigate tight and crowded spaces in a safe manner

• Preferred Qualifications:

  • 1+ years of experience in a fine dining restaurant.

  • 1+ years of management experience