Product Manager Salesforce Revenue Cloud
Kforce has a client that is seeking a Product Manager Salesforce Revenue Cloud in New York, NY. Key Responsibilities:
- Define and own the Salesforce Revenue Cloud product vision, roadmap, and release priorities
- Identify opportunities to improve Lead-to-Cash and Quote-to-Cash processes and translate them into measurable product outcomes
- Prioritize enhancements based on business value, customer impact, operational risk, effort, and ROI
- Drive continuous innovation using Salesforce platform capabilities, automation, analytics, and AI
- Partner with Sales, Finance, Pricing, Legal, Operations, Product, and regional business teams
- Conduct discovery workshops to understand current-state processes, pain points, business rules, and future-state requirements
- Facilitate design-thinking and process-mapping sessions and build strong relationships with global stakeholders
- Create and maintain BRDs, functional requirements, non-functional requirements, epics, features, and user stories
- Perform As-Is, To-Be, and Fit-Gap analysis
- Define clear acceptance criteria, dependencies, assumptions, and business rules
- Maintain and prioritize the product backlog in alignment with roadmap and release objectives
- Partner with architects and technical leads to design scalable, supportable solutions
- Drive functional design across product catalogue, product hierarchy, bundles, price books, pricing rules, discounting, approvals, quote templates, quote variants, orders, contracts, assets, billing integration, and digital signature
- Contribute to SDDs, data-model decisions, integration design, security considerations, and exception handling
- Ensure solutions balance standard Salesforce capabilities with justified customization
- Own backlog grooming, sprint planning, prioritization, reviews, and release readiness
- 8+ years of experience in Product Management, Product Ownership, Business Analysis, or related delivery roles
- 5+ years working with Salesforce, with strong experience in Revenue Cloud, CPQ, Billing, or Quote-to-Cash solutions
- Experience working with APIs, middleware, ERP integrations, digital-signature platforms, and enterprise data flows
- Experience working with global stakeholders and distributed delivery teams in Agile environments
- Strong understanding of Quote-to-Cash, Order-to-Cash, product configuration, pricing, discounting, approvals, subscriptions, contracts, renewals, and billing concepts
- Hands-on knowledge of Salesforce Revenue Cloud, Flow, approval processes, reports and dashboards, and the Salesforce data and security model
- Ability to create clear business and solution documentation including BRDs, SDDs, user stories, acceptance criteria, test scenarios, training material, and release communications
- Agentforce Revenue Management/Revenue Cloud Advanced
- Salesforce Billing and subscription-management use cases
- DocuSign or Adobe Sign integrations
- Oracle, PeopleSoft, or other ERP integrations
- Product Information Management (PIM), global pricing, multi-currency, and multi-region implementations
- Subscription, usage-based, or recurring-revenue business models
- Salesforce Administrator or Business Analyst certification
- Salesforce Revenue Cloud/CPQ-related certification where applicable
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