Customer Service Representative (CSR)

Job Description

Job Description

Now Hiring: Customer Service Representative — Join a Top-Ranked Marketing & Service Team in Midtown Manhattan!

Are you a people-person with a passion for problem-solving and delivering standout service? Ready to elevate your career with one of Midtown Manhattan’s fastest-growing, most respected marketing and customer service firms? This is your moment.

We’re a reputation-driven agency known for our excellence in customer engagement across diverse industries—from lifestyle and retail to tech and finance. As we expand, we’re looking for sharp, energetic, full-time Customer Service Representatives who are ready to be the face and voice of our brand—and our clients’—in a high-impact, high-energy environment.

What You'll Do:

• Engage with customers face-to-face to provide solutions, support, and a 5-star experience

• Proactively resolve issues, answer inquiries, and follow up to ensure full satisfaction

• Collaborate with internal marketing and service teams to optimize the customer journey

• Act as a trusted brand ambassador, reflecting our clients’ values with every interaction

What You’ll Get:

• Weekly Pay : Earn $800–$1,300/week based on experience and performance

• Performance Bonuses : Because excellence deserves reward

• On-Site, Full-Time Role : Immerse yourself in a vibrant Midtown office – no remote work

• Career Advancement : Real opportunities for growth, mentorship, and skill development

• Team Culture : We celebrate wins, host team events, and recognize talent

What We’re Looking For:

• Strong communication and people skills – you’re a natural connector

• A confident, upbeat personality with a drive to exceed expectations

• A polished, professional presence and sharp problem-solving instincts

• Customer service experience is a plus, but not required — we provide full training

• Must be available full-time on-site in Midtown, Manhattan

Why Join Us?

We’re not just another agency—we’re a trusted partner to some of the most recognized brands , and we’re committed to building teams that reflect excellence, diversity, and ambition. If you’re hungry for growth, thrive in high-energy environments, and want to build a meaningful career , we’d love to meet you.

Location : Midtown, Manhattan
Position : Full-Time | On-Site Only
Apply Now – Let’s grow, win, and lead together.

Company Description

Skyline Strategies in a Nutshell
We’re a fast-moving, high-impact marketing and sales firm based in Midtown Manhattan, just steps from Times Square. Backed by 35+ years of leadership experience across Wall Street, real estate, and tech, we partner with major brands like Verizon, Charter, and T-Mobile to launch bold campaigns that get results.

If you're driven, ambitious, and ready to grow fast—we want you on our team.

Company Description

Skyline Strategies in a Nutshell\r\nWe’re a fast-moving, high-impact marketing and sales firm based in Midtown Manhattan, just steps from Times Square. Backed by 35+ years of leadership experience across Wall Street, real estate, and tech, we partner with major brands like Verizon, Charter, and T-Mobile to launch bold campaigns that get results.\r\n\r\nIf you're driven, ambitious, and ready to grow fast—we want you on our team.