Customer Service Representative
shift: First
work hours: 8:30 AM - 5 PM
education: High School Responsibilities
- Front-Desk Presence & Service: Serve as the welcoming face of the company, greeting visitors, receiving packages/mail, and managing front-office flow.
- Customer Support: Answer high-volume incoming phone calls, screen and route inquiries, resolve billing or order issues, and escalate complex concerns to Consumer Affairs as needed.
- Order & Logistics Administration: Perform daily data entry, track shipments, maintain Excel spreadsheets, and collaborate with internal Sales and Sales Admin teams to ensure accurate order fulfillment.
- Cross-Functional Collaboration: Partner closely with on-site team members and remote colleagues to maintain a smooth, supportive work environment.
Skills
- Active Listening
- ERP
- Customer Service
- Basic Computer Skills
- CRM
- order entry
- Excel
- Organizational Skills
- Interpersonal Skills
- Administrative Duties
- Telephone Etiquette
- Basic Software Skills
- Analytical Thinking
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Recommended Jobs
Booker, FOX News Saturday Night w/ Jimmy Failla
OVERVIEW OF THE COMPANY Fox News Media FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer d…
Project Manager - Architecture (Hybrid)
The Company SYSTRA delivers architecture, engineering and construction and program management services to our clients that offer public transportation, public education and public housing to o…
LPN
Job Description Job Description Job Summary LPN Shift: Variable - Days; Variable - Evenings/Days Hours: 8 hour/40 hours a week Guaranteed Setting: SNF Duration: 13 week assignment …
Director, Product Management - AI
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pro…
Experience Planning Specialist (Remote) +
We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences…
Senior Risk Strategist
A multi-strategy, multi-manager hedge fund is currently seeking a Senior Risk Strategist to join its New York office. The firm is seeking a Risk Strategist to join its Risk Management team. The Ri…
Applied Researcher I
Overview Applied Researcher I Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industr…
Medical Office Cleaner
Job Description Job Description Job Title: Medical Office Cleaner Reports To: Office Manager FLSA Status: Non-Exempt Summary: Responsible for maintaining buildings and properties in ac…
Housing Specialist
Job Description Job Description We are seeking a Housing Specialist who will be responsible for permanent housing placement for all housing-ready individuals in the shelter. The Housing Special…
Travel Registered Nurse Med Surg Job
Job Overview TLC Nursing Associates, Inc. is seeking a dedicated RN – Medical-Surgical (Med Surg) for travel assignments . This role involves providing direct patient care to individuals wit…