Executive Director - Design & Product Synergy

Job Description

Job Description:

JP Morgan Private Bank is seeking an experienced Design & Product Synergy Executive Director within our Digital Design Studio. This role is pivotal in enhancing the efficiency and effectiveness of our triad function, ensuring seamless collaboration and execution across product, design, and technology teams.

Key Responsibilities:

Process Creation and Operationalization:

• Develop and implement new ceremonies and processes to streamline triad operations.
• Establish robust management frameworks for processes and controls to ensure consistency and quality.

Role Definition and Talent Management:

• Refine and improve role definitions within the triad to enhance clarity and accountability.
• Lead talent management initiatives to attract, develop, and retain top talent within the triad.

Cross-Functional Collaboration:

• Foster strong collaboration between product, design, and technology teams to drive innovation and efficiency.
• Act as a liaison between triad teams and other stakeholders to ensure alignment and shared goals.

Continuous Improvement:

• Identify opportunities for process improvements and implement solutions to enhance triad performance.
• Monitor and evaluate the effectiveness of processes and procedures, making adjustments as necessary.

Leadership and Strategy:

• Provide strategic direction and leadership to the triad operations team.
• Collaborate with senior leadership to align triad operations with broader organizational goals.

Qualifications:

• Proven experience in leading operations within a digital design or product development environment.
• Strong understanding of process management, controls, and operational frameworks.
• Excellent leadership and team management skills, with a focus on talent development.
• Ability to drive cross-functional collaboration and influence stakeholders at all levels.
• Strategic thinker with a track record of implementing successful process improvements.

Why Join Us:

At JP Morgan Private Bank, we are committed to innovation and excellence. As the Product-to-Triad Operations Lead, you will play a crucial role in shaping the future of our digital design studio, driving operational excellence, and contributing to the success of our private banking services. Join us and be part of a dynamic team that values creativity, collaboration, and continuous improvement.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​