Product Manager, Evergreen Fund Services - Assistant Vice President / Vice President

About the Role

The market for alternative investments is undergoing a significant transformation, and iCapital is at the forefront, building the technology and service models that connect General Partners (GPs) with the high-net-worth market. We are launching a new, dedicated line of business to provide a comprehensive, end-to-end solution for a sophisticated and rapidly growing fund structure: the '34 Act Registered Fund.

iCapital is seeking a dynamic and experienced Product Manager to serve as the central point of ownership for these funds. This critical, high-visibility role will act as the primary point of contact for all operational aspects of a GP's '34 Act fund(s). This individual will partner closely with the GP's dedicated Relationship Manager (RM) to ensure a seamless client experience, with the RM managing the overall firm relationship and own the product-specific lifecycle.

This role will be the hub that connects our clients to the full operational power of iCapital—including our Fund Finance, Investor Relations, Legal, and Technology teams—ensuring their funds are launched efficiently and serviced with excellence in perpetuity.

Responsibilities

• Partner in managing the fund launch project plan for new clients in close partnership with our Fund Origination team, ensuring all milestones across structuring, documentation, operational readiness, and launch are met on time.


• Serve as the primary point of contact for all operational, administrative, and technical aspects of the GP's '34 Act fund(s).


• Work in tandem with the GP's Relationship Manager to provide a coordinated and comprehensive service experience.


• Act as the primary liaison between the GP and all internal iCapital teams, including Fund Finance, Investor Relations, Legal, Compliance, Tax, and Technology, to manage ongoing fund operations.


• Coordinate between the GP client and their distribution partners (wealth management firms), working with the Investor Relations team and iCapital Wealth Management RM covering the distributor to ensure operational readiness, resolve inquiries, and facilitate a smooth flow of information on behalf of the GP.


• Organize the internal review of all fund documents (PPM, LPA, Form 10) to ensure operational feasibility.


• Oversee the configuration of the fund on the iCapital platform, including share classes, fee structures, and reporting requirements.


• Lead the User Acceptance Testing (UAT) process with internal teams to validate all platform workflows before launch.


• Provide clients with valuable market intelligence on '34 Act fund trends and structural best practices.


• Maintain a risk and issue log for each fund launch and contribute to the ongoing improvement of our operational playbooks.

Qualifications

• 5-7+ years of experience in product management, project management, or a client-facing fund operations role within the financial services industry


• Knowledge of alternative investment products and fund structures is required


• Direct experience with registered funds (e.g., interval funds, tender offer funds, BDCs) or private funds with complex operational requirements is highly preferred


• Understanding of software and technology platforms used across the alternative investments, wealth management, and fund services landscape


• Able to develop an intimate understanding of the iCapital system and its relation to the broader ecosystem of administrators, custodians, and transfer agents


• Deep understanding of the Investment Company Act of 1940 and the Securities Exchange Act of 1934, including an understanding of periodic SEC filings (10-K, 10-Q, 8-K), is a significant plus


• Proven ability to manage sophisticated institutional client relationships, with exceptional communication, presentation, and negotiation skills


• Able to successfully manage complex, multi-stakeholder projects from inception to completion.


• Detail-oriented, highly organized, and adept at managing competing priorities


• Experience in navigating a complex ecosystem and work effectively across different internal functional teams and external client relationships (GP, Distribution Partner) to achieve a common goal


• Direct experience in an investor services or investor relations role at a General Partner (GP) or alternative investment fund is a plus

Benefits

The base salary range for this role is $120,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

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iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.