Helper (Morning Shift)

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking a dependable, energetic, and hardworking Helper to join our Warehouse and Delivery team for the morning shift! This role assists Drivers with packing, loading, deliveries, unloading, and event-related operations. If you have a positive, can-do attitude, enjoy working in a fast-paced environment, and are ready to support successful events, we invite you to apply and join our team!

Responsibilities

Event Packing & Preparation

• Assist with packing and preparing event equipment, supplies, and materials in the warehouse to ensure readiness for scheduled deliveries.
• Review event paperwork and packing lists to help ensure all required items are prepared and accounted for.
• Identify and report missing items during pack-out by creating and communicating a “short list.”
• Verify that deliveries are complete, organized, and aligned with event paperwork prior to departure.

Loading & Delivery Support

• Assist Drivers with loading company straight box trucks, vans, and other vehicles.
• Organize and safely secure equipment, supplies, food, and beverages for transport.
• Support Drivers during deliveries and pickups to help ensure items are handled safely and efficiently.
• Assist with navigating delivery locations, loading docks, and venue access as needed.
• Maintain a professional and hospitality-focused demeanor when interacting with clients, guests, venue representatives, building staff, and team members.

Returns & Breakdown

• Assist with unloading and breaking down returned items following events.
• Separate equipment, perishable food, beverages, soiled materials, and other returned items for proper handling, cleaning, and storage.
• Help ensure returned items are properly accounted for and routed to the appropriate warehouse or operational area.
• Promptly report missing, damaged, or unaccounted-for items to the Supervisor or Manager.

Warehouse & Vehicle Organization

• Maintain clean, safe, and organized warehouse areas, loading docks, and company vehicles.
• Remove trash, dispose of empty boxes, and keep work areas free of hazards.
• Assist with organizing equipment, supplies, and inventory to support efficient warehouse operations.
• Follow proper lifting, loading, storage, and workplace safety procedures.

Team & Operational Support

• Work collaboratively with Drivers, Supervisors, Warehouse team members, and Operations to support efficient workflow and successful event execution.
• Follow written instructions, delivery paperwork, packing lists, and operational procedures accurately.
• Demonstrate accountability, initiative, and consistent follow-through on assigned responsibilities.
• Remain open to feedback and direction and apply it to improve performance and strengthen skills.
• Follow all company and departmental policies, procedures, food-handling requirements, and safety standards.
• Perform additional duties as assigned based on operational and event needs.

Qualifications

• Previous warehouse, delivery, catering, event, or hospitality experience preferred.
• Dependable, punctual, organized, and able to work effectively as part of a team.
• Positive, team-oriented attitude with a willingness to learn and take direction.
• Strong attention to detail and ability to accurately follow written instructions, packing lists, and delivery paperwork.
• Professional, courteous, and respectful demeanor when interacting with clients, guests, venue representatives, building staff, and Great Performances team members.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities and event needs.
• Familiarity with New York City roadways, neighborhoods, and delivery environments preferred.
• Ability to safely lift and carry items weighing up to approximately 50 pounds.
• Ability to stand, walk, bend, reach, push, and pull for extended periods throughout the shift.
• Commitment to following company policies, procedures, and workplace safety standards.

Job Type: Full-Time

Schedule: Morning Shift

Location: Bronx, NY

Pay Rate: $18.00 per hour

Benefits: Vacation time, paid and unpaid safe and sick time, 401(k), medical, dental, and vision insurance, transit benefits, and Flexible Spending Account (FSA).

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.