Department Manager

Ralph Lauren
New York, NY

Position Overview

The Department Manager’s purpose is to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store and assigned department.

Essential Duties & Responsibilities

  • Responsible for sales and profit performance in assigned store department- Men's, Women's, Children's, Home, FW&J, Accessories, etc.
  • Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
  • Works with the Store Director/General Manager to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
  • Responsible for training and supervision of store staff to maximize sales and profit performance.
  • Coach and mentor all employees to achieve optimal results.
  • Directs the execution of Ralph Lauren's promotional strategies and programs, assuring that they support Ralph Lauren's Retail sales, marketing, and profit objectives.
  • Regularly visits relevant competition to maintain an awareness of store performance issues and market trends.
  • Understands and places a high priority on providing input to both the Buying Divisions and the Visual Presentation team in regard to merchandise presentation and maintenance of an in-store environment, consistent with Ralph Lauren's desired image and character.
  • Assist in executing visual directives and ensure store environments are compelling, place high priority on upholding presentation standards and holding team accountable to such standards.

Experience, Skills & Knowledge

  • Equivalent experience preferred
  • Retail Management Experience preferred
  • Strong business acumen.
  • Enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy.
  • Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
  • Strong communication and interpersonal skills.

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.

Posted 2026-05-12

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