Operations Specialist I

Flushing Bank
Uniondale, NY
Operations Specialist I Location Uniondale, NY : General Statement of Duties: The Operations Specialist I is responsible for performing routine back office operational duties for all Bank branches in line with the bank policy and procedure. The Specialist will assist Branch Management and other branch personnel in performing their duties. The Operations Specialist will promote business for the Bank by maintaining good customer relations by working within the agreed Service Level Agreements. Major Duties and Responsibilities:
  • Checking all necessary documentation
  • Post payments / charges using the appropriate applications
  • Process internal financial entries.
  • Reconcile General Ledger accounts
  • Monitor reject reports and take appropriate action.
  • Check new account openings for all necessary documentation and accurate completion. Tickler all items for follow up.
  • Performs test of branch controls, documents report control issues.
  • Review reports and prepare Incident Reports when necessary.
  • Review override reports to identify any irregular transactions or inappropriate approvals.
  • Monitor branch cash levels and order branch cash.
  • Monitor overdrafts, perform right of offset, send collection letters and track all collections efforts.
  • Accurately and expediently answers inquiries from internal customers on entries and transactions relating to the specific areas of their responsibility.
  • Resolves problems within given authority.
  • Efficiently performs routine follow-up work and initiates requests for detailed follow-up work.
  • Rely on strong verbal and written communication skills to fulfill internal customer requests and to ensure ultimate external customer satisfaction.
  • Ensuring the continuity of high service levels
  • Conducts a variety of routine daily tasks; reviews reports, prepares correspondence.
  • Identifies risk concerns in order to maintain maximum protection of the bank's assets.
  • Performs other duties relating to branch operational tasks.
Minimum Qualifications: Knowledge, Skills and Abilities:
  • High school diploma.
  • Customer service oriented.
  • Strong verbal communications skills.
  • Shows initiative and a willingness to learn.
  • Ability to collaborate with other business units within the bank.
  • Working knowledge of practices and procedures relating to bank operations.
  • Good organizational skills to meet processing deadlines and time constraints.
  • Adequate written communication skills to prepare a variety of correspondence.
  • Active listening and problem-solving skills to effectively resolve issues or problems.
  • Good interpersonal communications skills and the demonstrated ability to maintain effective and professional relationships.
  • Must be able to multi-task.
  • Ability to work with a moderate level of supervision.
  • Routine local travel that requires driving and walking into and around various Branch locations.
  • Must exercise a moderate degree of effective, independent judgment.
  • Knowledge of bank general ledger entries demonstrating an understanding of debits and credits.
  • Intermediate skills in MS Office Word and Excel.
  • Bank database applications knowledge.
Experience
  • Bank Operations experience required - experience equivalent to 1-2 years
Pay Range: $55,000 - $60,000 Hours: 37.50 This is a non-exempt position, eligible for overtime if hours worked are over 40 hours. The actual compensation will be based on qualifications, experience and other factors permitted by law. EOE, including Disabled & Veterans
Posted 2025-10-19

Recommended Jobs

Senior Data Analyst

Shyftlabs
New York, NY

Position Overview- At ShyftLabs, we are looking for a Data Analyst to determine and document data usage, data gaps, and master data categories from source using various technologies and methods such …

View Details
Posted 2025-09-12

Director of Security & Operation, Rising Up Men’s Shelter

CAMBA
Brooklyn, NY

Who We Are:  CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the…

View Details
Posted 2025-07-28

Clinical Social Worker

Sid Jacobson JCC
Greenvale, NY

POSITION SUMMARY:   The Clinical Social Worker plays a critical role in supporting individuals and families coping with grief, medical diagnoses, caregiving and life transitions. Under the superv…

View Details
Posted 2025-10-15

Class C TRUCK DRIVER Job

DTL TRANSPORT
Yonkers, NY

Class C TRUCK DRIVER Job DTL TRANSPORT company is seeking full time truck driver. CDL not needed. Must have clean driving record and experience driving 16ft delivery truck. What We Offer: * Up to …

View Details
Posted 2025-10-18

Supplier Quality Engineer

Construction Trades Staffing Inc
Batavia, NY

Construction Trades Staffing is seeking a driven Supplier Quality Engineer to support a manufacturing company that does high-performance manufacturing operations in the automotive and heavy truck i…

View Details
Posted 2025-09-30

Senior Machine Learning Engineer

Trovo Health
New York, NY

About Us At Trovo Health, we’re bringing scalable superhuman support to healthcare providers. Our proprietary, clinically-backed AI coordinator acts as an extension of the care team to help enhanc…

View Details
Posted 2025-09-22

Senior account executive - commercial

HUB International
Melville, NY

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing …

View Details
Posted 2025-10-15

Senior/Staff DevOps Engineer

Noetica
New York, NY

About Noetica Noetica is solving critical NLP problems at the heart of the trillion-dollar capital markets ecosystem with an in-house machine learning platform and decades of ML PhD expertise. Found…

View Details
Posted 2025-09-22

Client Advisor

Tiffany & Co.
New York, NY

Tiffany & Co. seeks a Client Advisor in New York's Soho area to embody the brand's luxury and excellence. The role involves developing client relationships, achieving sales targets, and delivering exc…

View Details
Posted 2025-09-07