Direct Support Professional - Day Services

Lifetime Assistance Incorporated
Rochester, NY

Job Description

Job Description

Lifetime Assistance – Direct Support Professional – Day Services
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Direct Support Professional - Day Services
Location: Rochester, NY, 14626
Department: Day Services
Reports To: CIC
Employment Type: Monday - Friday 8am - 4pm
Starting Wage: $20.52 per hour

Why You Should Work for Lifetime Assistance?

  • No-Premium Health Insurance: Access comprehensive healthcare without added cost.
  • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
  • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
  • Career Growth: Clear pathways to advancement, leadership training, and coaching support.
  • Work-Life Harmony: Generous paid time off and supportive scheduling.
  • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

  • Provide direct support and personal care, including hygiene, bathing, grooming, toileting, oral care, dressing, and personal safety.
  • Promote independence by teaching and supporting self-help and social skills.
  • Administer medications (if certified) and monitor health needs.
  • Ensure safety and well-being at all times; report concerns of abuse, neglect, or mistreatment immediately.
  • Implement support plans (SAP, IPOP, BSP, PONS) and document progress in the Electronic Health Record (EHR).
  • Support individuals in community activities, social relationships, and meaningful experiences.
  • Drive agency vehicles to transport individuals safely and maintain vehicle logs.
  • Maintain professional communication, appearance, punctuality, and reliability.
  • Complete required training and maintain certifications (SCIP-R, First Aid/CPR, medication certification if applicable).
  • Provide coverage at alternate program sites as needed.

What You Bring:

  • A compassionate, dependable, and caring nature.
  • No prior experience required—paid training provided.
  • Ability to read and follow service plans and safety protocols.
  • Basic computer skills for documentation in EHR.
  • Effective written and verbal communication skills.
  • Ability to problem-solve and adapt to different situations.
  • Valid Driver's License and at least 2 years of driving experience. Must meet Lifetime Assistance’s Vehicle Operator Requirements.
  • Must successfully pass all required background checks and clearances.
  • Physical ability to assist individuals, including lifting/moving up to 35 pounds, standing, walking, bending, kneeling, and occasional extended driving.

Our Mission & Culture:

  • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
  • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
  • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re compassionate, reliable, and ready to make a difference in the lives of others, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Posted 2026-07-17

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