VIP Corporate Receptionist 1527888

The VIP Corporate Receptionist provides an elevated level of service to VIP visitors to create a unique and high positive impression. This role entails the escort of high-level visitors from the ground lobby to conference room/meeting space.

Responsibilities include:

- Responsible for proper entry and escort of high-profile VIP visitors

- Motivates and sets the tone for staff by demonstrating a pleasant, engaging, customer oriented attitude

- Must have experience in client facing roles

- Ensure the highest level of hospitality and service is provided to VIP guests

- Verify visitor identity prior to arrival and create photo bios for the visitors

- Track and manage incoming VIP visitors

- Manage closely all activity in the internal visitor process. Must be knowledgeable on all daily meetings and up to the minute changes

- Act as first point of contact for all activities and emergencies, always remaining alert.

- Serves as point person, taking ownership of any challenges that may arise within the conference center, resolving them, or following escalation procedures as required.

- Handling meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization.

- Answer global switchboard calls, direct calls, and manage message receipt and delivery

- Handling on-floor conference room activities, both visually and by means of the reservation system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc.

Preferred Qualifications

- Associates degree or equivalent professional VIP client facing work experience

- Possess very strong interpersonal relationship skills

- Possess excellent writing, verbal, and public speaking skills

- Experience with high profile clientele

- Experience in customer service. Experience in a lead customer service or supervisory capacity preferred

- Ability to communicate well and guide a team

- Strong computer skills and knowledge of office technology/equipment

- Punctual, dependable, and dedicated to achieving excellence

- Experience in 5 star hotels or luxury retai