Senior Client Service Associate

About Masterworks

Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. In just three short years, we have built a portfolio of nearly $800 million in world-class artworks, introducing over 1,000,000 individuals to the $1.7 trillion art market.

Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recently recognized as one of the Top 50 Startups in the US by LinkedIn.

In 2021, Masterworks achieved unicorn status raising $110M in its Series A fundraising round at a valuation exceeding $1 billion.

Our 200+ employees are based out of our offices at 1WTC in the Financial District of New York City. With an entirely in-office team, there are endless opportunities for collaboration, innovation, and learning.

Why Masterworks?

• Do you thrive on disruption?
• Do you want to live at the cutting edge of finance, technology, and art?
• Are you passionate about democratizing alternative investments?
• Do you enjoy meaningful work that has a noticeable impact on business performance?

If you answered “Yes” to any of the above, we'd love to hear from you!

Position Overview:

Masterworks is looking for a Senior Client Service Associate to do outbound work to potential investors by phone, igniting their interest in investing in art, and scheduling them to speak with one of our Investment Advisors. We are seeking passionate individuals to educate investors about art as an asset class.

Our ideal candidate has 2+ years of experience working within the financial services industry and an education in business, sales, or finance.

Responsibilities:

• Outbound dials to prospective investors
• Speaking to the inner workings of Masterworks, explaining art as an asset class
• Scheduling investor appointments with the Senior Investment Advisor team

Requirements or Skill Sets:

• 2+ years of sales, advisory, or financial services experience
• FINRA Series 65 license
• Finance or Business degree
• Strong interest in alternative assets, financial markets, and macroeconomics
• Interest in art is a plus
• Experience using CRM tools is a plus
• Highly organized, results-driven, competitive personality
• Excellent verbal and written communication skills

Additional Requirements:

• Must be able to work full-time out of our New York City office
• Must be eligible to work in the US - no exceptions

Benefits at Masterworks:

• Daily catered lunches
• Free admission to art museums and galleries
• Health, dental, and vision coverage with FSA options
• PTO and 401k
• Discounted Equinox membership
• Happy hours, company outings, social clubs, and more!

How does Masterworks think about compensation?

The on-target earnings for this role are between $80,000 - $95,000 (including commission).

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