Senior Advisor, Client Success - Media

Overview

How You'll Make an Impact
The Senior Advisor is an individual contributor role responsible for owning and driving success for one or more strategic Epsilon Media clients. In this highly client-facing role, you serve as the primary day-to-day client partner, with increased ownership of client relationships, critical initiatives, and media solutioning.
You will partner closely with Sales, cross-functional internal teams, and agency partners to deliver outcomes that exceed client expectations. Your consultative approach and deep product expertise position you as a trusted advisor, strengthening long-term client partnerships and driving growth.



Responsibilities

What You'll Achieve
In this role, you will establish and grow client value by delivering data driven media strategies and recommendations aligned to client business objectives. You will take ownership of strategic client initiatives, including planning, optimization, and roadmap development, while ensuring flawless execution across the Epsilon platform.
You will lead client conversations-including in person and executive level meetings-and partner with Sales to identify optimization and expansion opportunities. You will apply expertise across Epsilon Media and potentially Epsilon Tech (including cleanroom use cases) to recommend solutions that support client objectives.



Who You Are
You are a strategic, consultative professional who thrives in client-facing environments. You balance big-picture thinking with executional rigor and are confident leading conversations, making recommendations, and owning outcomes. You use data to tell a story, solve problems, and guide decisions.



Client and Revenue Growth:

• Own day - to - day client relationships for assigned critical initiatives for clients.
• Lead client meetings, including performance reviews, planning sessions, and executive discussions.
• Partner with Sales to identify and advance optimization, upsell, and growth opportunities.
• Stay closely informed on account execution to proactively assess performance, program adoption, and potential risks, partnering with the account team as needed.

Media Strategy & Solutioning

• Help inform Epsilon Media strategy and support solutioning across Epsilon Tech when applicable.
• Leverage product expertise to recommend media and data solutions aligned to client objectives.
• Shape and expand client roadmaps through strategic insights and forward-looking recommendations.

Reporting & Planning

• Synthesize performance insights and support QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.

Strategic Leadership

• Take ownership of strategic client initiatives, driving alignment across teams.
• Guide executional resources supporting your client base.
• Act as an effective change agent contributing to process and capability improvements.

Qualifications

• Bachelor's degree or equivalent experience.
• 9 - 12+ years of experience in media, client success, or related roles.
• Proven ability to own client relationships and lead strategic conversations.
• Strong analytical, communication, and presentation skills.
• Ability to influence without authority and operate confidently in ambiguity.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.


Base Salary: $96,000.00 - $144,000.00


Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.


The application deadline for this job posting is 06/19/2026.



Additional Information

When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.


Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.


Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.



Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.



Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.



For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.


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