Computer Operator

Job Description

Job Description

JOB-18517 Computer Operators-25-ADM-33

Computer Operators

Some of the skills needed for these positions include, but are not limited to:

1. Respond to customer service inquiries by telephone, through written correspondence, by email and in person.

2. Extract information from DOS records to assist customers. Direct customers to appropriate online databases, forms, applications and instructions which outline request requirements. Explain statutory requirements and defend agency policies and procedures. Provide customers with navigational assistance with online applications.

3. Review applications for compliance with laws, policies and procedures. Process application and form fees and reconcile daily cash reports.

4. Prepare written or email correspondence to applicants identifying application errors or deficiencies. Electronically preserve each record in accordance with DOS guidelines.

5. Create computerized license, registration and filing records in accordance with DOS guidelines.

6. Answer approximately 60 call center calls a day.

7. Other duties as assigned.

*No parking will be provided* Company Description

Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.

Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.

We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. Our diverse

Company Description

Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations. Our diverse