Registered Nurse (Phone Triage) - RNAK#001
Registered Nurse (Phone Triage)
Location: Oswego, NY 13126
Contract Length: 8 Weeks
Hours: 40 hrs/week
Shift: Day | Monday–Friday, 8:00 AM–4:30 PM
Pay: $44–$46/hr
Position Summary:
"Navitas Healthcare, LLC" is seeking Registered Nurse (Phone Triage) for an exciting job in Oswego, NY.
Responsibilities:
Conduct phone triage, assess symptoms, document concerns, and provide guidance per protocols.
Determine urgency of patient needs and route calls appropriately to providers or care team members.
Provide patient education on medications, test results, follow-up care, and home instructions.
Collaborate with providers and staff to support continuity of care.
Assist with occasional rooming or injections as needed.
Maintain accurate documentation in Meditech EHR and ensure compliance with privacy standards.
Manage patient calls/messages within required timeframes following clinic protocols.
Demonstrate professionalism, empathy, and sound clinical decision-making.
Qualifications:
Graduate of an accredited School of Nursing (ADN or BSN).
Active RN license in New York State.
BLS certification.
Minimum 2 years of clinical nursing experience (primary care or ambulatory preferred).
Previous phone triage or call center nursing experience strongly preferred.
Required: Meditech EHR experience.
Preferred: Familiarity with Epic, Guiding Care, eCW, Vitera, Medent, eCares, or similar systems.
Strong communication, organization, and multitasking skills.
For more details contact at [email protected] or Call / Text at 516-806-4227 .
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
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