Customer Success Strategy Leader - DC or NYC

Addison Group
New York, NY

Customer Success Strategy Leader – Cleared | AI

Location: Washington, DC or New York City (Onsite / Customer-Embedded)

Compensation: $180,000 – $250,000 / Annual Base + other perks TBD

Travel: 30–50% (Domestic Travel)

Clearance: Active or Interim Required

Benefits: Health, Medical, Dental, 401k, LT/ST Disability

Sponsorship: Not available

This is a forward-deployed, delivery-focused operator embedded inside technical customer environments supporting AI-driven deployments in security settings.

You will:

  • Embed directly inside customer workflows
  • Run onsite product sessions and demos
  • Scope and shape implementations
  • Deliver trainings
  • Influence product roadmap
  • Drive expansion opportunities
  • Build executive-level relationships
  • 20-person startup environment where everyone touches everything.

This is hands-on.

This is high-stakes delivery.

This is in-the-room execution.

You Must:

  • Hold active or interim clearance
  • Be based in DC or NYC
  • Be comfortable traveling 30–50%
  • Have strong technical fluency
  • Thrive in ambiguous environments

Ideal Background

  • Engineering / Computer Science / Math degree
  • Startup or growth-stage experience
  • AI-focused organizations
  • DoD or cleared environments
  • Forward-deployed or consulting experience

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 005-009

Posted 2026-02-27

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