Sr. Manager AI & Emerging Products, IT

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

• Deeply understand key day-to-day interactions and tasks across the organization that will benefit from efficiencies created through Artificial Intelligence (AI)
• Manage the entire software product lifecycle from concept to launch, including maintaining a backlog of features and functions in the form of multi-year, multi-release product roadmaps
• Lead cross-functional business requirements definition, particularly in AI and other business functions, which require strategic systems improvements, with a focus on technology-enabled processes
• Collaborate with cross-functional teams, including business users, process owners, IT team members and business leadership to define product needs and requirements.
• Facilitate communication between business users, IT applications/development, IT infrastructure, and IT support to execute software development sprints
• Organize steering and operating teams comprised of business leaders to drive AI adoption, share best practices, and to advance the overall enterprise AI initiative
• Provide input and management oversight to adjacent functionality residing in other, integrated systems
• Assess data quality and feasibility for AI applications, ensuring that products can adapt and learn from user interactions.
• Develop budgets and resources plans aligned to project and program demand

Competencies and skills

• Bachelor's degree or related experience with information technology or software product development
• 10-15 years of software product management experience, including both UX and functional application design
• Prior experience in AI products and/or Field Service applications is a plus
• Experience working in a medium to large enterprise setting
• Experience with modern systems development methodologies and tools
• Ability to work effectively as a partner to business leaders and executives
• Detail-oriented, self-directed and possesses excellent communication skills.
• Leadership and team motivation skills
• Ability to work independently in a high stress, multiple task environments
• Excellent verbal and written communication skills in English

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.