Bloomingdale's Elevated Selling Support, Full Time - 59th Street
- Day-1 Medical, Dental, Vision Benefits for eligible colleagues
- Competitive Pay
- Paid Time Off
- Flexible Holiday Time-Off & Flexible Scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home & auto insurance & more
- 401(k) plan options available
- Bonus earning opportunities
- Growth potential opportunities
- Employee Discount at Bloomingdale's & Macy's Stores
- Needs to be able to navigate elevated luxury transactions and form partnerships with luxury partners
- Utilizes all tools and leverages relationships to secure product for the customer: search and send, luxury special orders, online look books, Salesfloor platform.
- Is responsive to all outreach from Personal Shoppers, Stylists and Bloomie's customers via phone and the Salesfloor platform
- Makes the customer experience easy Offers & promotes Loyallist to all customers
- Maintain positive working relationships with other associates, both on own team and throughout the company
- Connect the customer with the appropriate associate (Specialty Seller, Stylist) who can provide the needed assistance if the Handbag Concierge feels unable to do so.
- Flexibility to perform other duties as required.
- HS Diploma or equivalent
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers, peers and management, in person and digitally.
- Quick response to customer needs and inquiries • Able to use and navigate multiple technological devices
- Ability to sell and build a sale through conversational interaction
- Able to maintain composure in difficult situations • Detailed oriented about product knowledge
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required.
- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Frequently lift/move up to 25lbs.
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