People & Culture Coordinator
- Support thoughtfully curated colleague engagement initiatives, celebrations, and recognition programs that reflect Sofitel's art de vivre .
- Maintain the People & Culture event calendar, ensuring timely execution of holidays, cultural moments, and diversity-focused programming.
- Assist with internal recognition programs such as Heartist of the Month , including nominations, tracking, communications, and presentation materials.
- Ensure colleague-facing People & Culture communications and boards are current, polished, and aligned with Sofitel brand standards.
- Support recruitment activities and applicant tracking systems, ensuring a seamless, elegant, and professional candidate experience.
- Coordinate onboarding and integration plans for new hires, with particular attention to leadership and early-career talent.
- Ensure all pre-employment and new hire documentation is completed accurately, confidentially, and in a timely manner.
- Coordinate union job postings and required correspondence with care, precision, and compliance.
- Help deliver a warm, refined onboarding experience that makes new colleagues feel welcomed, prepared, and inspired.
- Support orientation sessions alongside People & Culture leadership.
- Maintain accurate, organized, and confidential colleague files in accordance with Sofitel and legal standards.
- Serve as an approachable and knowledgeable resource for colleagues seeking guidance on benefits, policies, and People & Culture programs.
- Support benefits enrollment, life events, and coverage changes with empathy and attention to detail.
- Assist with leave of absence documentation and agency submissions.
- Maintain clear, accessible benefits and policy resources for colleagues.
- Support daily People & Culture operations, including reporting, correspondence, data entry, and documentation.
- Maintain HR systems and colleague records with exceptional accuracy, discretion, and organization.
- Assist with job description updates and organizational documentation.
- Create colleague name badges and identification in line with Sofitel presentation standards.
- Support workplace health, safety, and wellbeing initiatives, ensuring compliance with local regulations and Sofitel standards.
- Participate in safety trainings, fire drills, and emergency preparedness programs.
- Assist with tracking safety training and compliance documentation in partnership with Security leadership.
- Diploma or degree in Human Resources, Hospitality Management, or a related field.
- 1-2 years of experience in HR, hospitality, or a service-oriented administrative role (internships and hotel experience welcomed).
- A genuine passion for luxury hospitality and colleague experience.
- Strong organizational skills with a refined attention to detail.
- Polished interpersonal and written communication skills.
- The ability to handle sensitive information with discretion and professionalism.
- A collaborative, culturally aware mindset with confidence working across diverse teams.
- Multilingual abilities are a strong asset (English required; Spanish and Chinese highly desirable).
- Flexibility and adaptability in a dynamic, service-driven environment.
- Our culture is inclusive . We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.
- We care for the world around us : our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences , day after day.
- All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
- Together, we imagine your future. Our group is large, with many opportunities , and the experiences are infinite.
- We dare to question the status quo . We challenge ourselves to always do better. We take risks , we dream the impossible and make it possible.
- Hospitality is teamwork, and we are stronger together . We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.
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