Adult Care Facility Investigator - Clinical

Marion Edward & Associates, Inc
Rochester, NY

Job Description

Job Description

Duties and Responsibilities

Marion Edwards is seeking Registered Professional Nurses (RN) or Licensed Practical Nurses (LPN) to conduct on-site recertification surveys and complaint/incident/death/questionable operations investigation activities in Adult Care Facilities across the State of New York. The Clinical Surveyor/Investigator will:

· Conduct recertification surveys and investigation activities as assigned

· Follow all NYSDOH-established protocols pertaining to the assigned investigation or survey, including but not limited to:

Interviewing residents, staff, and witnesses

· Conducting records reviews

· Site inspection

· Survey and investigation closure process

· Document all survey and investigation activities in the appropriate data system(s) following all documentation timeline criteria

· Participate in closures and emergency events as assigned

· Attend and complete all training, both in person and remotely, as required

· Obtain Surveyor Minimum Qualifications Test Certification within one year of employment

· Professionally represent Marion Edwards and the NYSDOH

Required Skills

· Ability to work both independently and as a part of a team

· Ability to think critically, incorporating multiple factors into larger concepts.

· Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures

· Ability to effectively use active listening and interviewing skills

· Superior organizational and interpersonal skills

· Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully.

· The ability to function as a part of a diverse work team

· Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration

· Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures

· Strong verbal and written communication skills

· Compassionate and people-oriented

· Proficient with MS Office: Word, Excel, Outlook, PowerPoint

· Must have a reliable internet connection

· Must have a valid driver’s license and reliable transportation to travel to on-site

facility and regional office locations

Qualifications

· Registered Professional Nurse (RN) licensed and registered in the State of New York with:

· One (1) year of survey or investigation experience, or;

· Three (3) years of professional nursing experience in a post-licensure professional nursing experience, with at least two (2) years of which must have been professional clinical nursing experience in a licensed healthcare facility. A bachelor’s or master’s degree in nursing can be substituted for one year of the required general nursing experience.

· Licensed Practical Nurse (LPN) licensed and registered in the State of New York with two (2) years of survey or investigation experience.

· Surveyor Minimum Qualifications Test Certification, preferred.

Working Conditions: 60% on-site at an Adult Care Facility and the Remaining 40% Working at the Office. Work from home privileges after 6-12 months based on performance and Supervisor's discretion.

Office Setting: MUST BE ABLE TO COMMUTE TO THIS LOCATION:

  • Western Regional Office (Rochester)

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

Work Statement:

Travel for this position will primarily be regional within New York State, though occasional statewide travel may be required to conduct facility investigations. Additionally, travel to the regional office or other locations within the state may be required for training, team meetings, or client engagements.

We are accepting applications on an ongoing basis until filled.

Compensation:

As required by applicable law, Marion Edwards provides the following reasonable range of compensation for this role: $61,655-$87,100.

We provide 120 PTO hours and 80 Holiday hours. If employment starts on or before the 15th of the month the initial accrual of 10 hours /month will be received. If employment starts after the 15th of the month, accrual starts the following month.

EEO Statement:

Marion Edward & Associates (MEA) is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect, dignity, and fairness. MEA does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. We believe that diversity strengthens our organization and enhances our ability to innovate and excel. We encourage qualified individuals from all backgrounds to apply for employment opportunities at MEA.

Company Description

Marion Edward & Associates is a 23-year-old Boston based consulting and talent acquisition firm, that provides contracted employees nationwide. We specialize in all areas of IT personnel, middle management and ADMIN support for the education, finance, manufacturing, medical and municipal sectors.

Company Description

Marion Edward & Associates is a 23-year-old Boston based consulting and talent acquisition firm, that provides contracted employees nationwide. We specialize in all areas of IT personnel, middle management and ADMIN support for the education, finance, manufacturing, medical and municipal sectors.

Posted 2025-11-08

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