Sales Manager

Job Description

Job Description

Description:

Job Overview: The job responsibilities include managing and developing group business accounts in the local, leisure and convention market segments and handling of the booking process from inquiries to final details before handing over to operations. This job involves a lot of research and account development. Sales Managers will be conducting a proactive sales effort though prospecting, sales calls, site visits, client entertainment, trade shows and attending local and national industry meetings and events. In addition to group sales the Sales Manager will be responsible to develop or assist with locals’ promotions in order to drive foot traffic in off peak and shoulder time periods.

• Position Description:
• Establish and maintain a client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for Margaritaville to ensure that the group sales expectations are met or exceeded.
• Responsible for administrative duties such as event final paperwork, printing menus, deposits and closing out events.
• Responsible for the majority of social, tour & travel inquiries.
• Prospecting new Corporate Business Accounts
• Responsible for tracking and reporting all prospecting efforts through Caterease and sending to the team.
• Responsible for achieving monthly and annual group sales budget.
• Respond to and follow up, in a timely manner, to all group/event inquiries by phone, e-mail and/or personal visits.
• Attend weekly manager meetings.
• Develop and maintain a solid lead referral network by entertaining and calling on key local hospitality colleagues with local Hotels, DMC’s and the CVA or CVB.
• Attend local industry meetings and functions to network and stay top of mind for business referrals.
• Develop ideas and creative proposals to use in soliciting accounts and closing business.
• Develop and maintain local promotional programs and events for off peak seasons.
• Develop and maintain relationships for promotions with corporate clients, partner event coordinators and business associations.
• Conduct market research, competitor and customer surveys.
• Keep General Manager, Director of Sales, ad Sr. VP of Operations aware of any potential situations or concerns.
• Attend training to develop relevant knowledge and skills.
• Enforces responsible alcohol management.
• Maintains high-level of knowledge regarding the company’s products and happenings and ability to communicate properly to clients.
• Performs other duties and tasks as assigned or determined by General Manger, Director of Sales, and Sr. VP of Operations.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adhere to all company policies and procedures as established in the Staff Member Handbook.

• Minimum two – four years in the hospitality industry or sales in a managing or supporting role
• Full service hotel sales experience a plus
• Excellent written and verbal communication skills
• Ability to interact professionally with other departments and outside contacts
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
• Good judgment and decision-making abilities
• Able to travel and work some evenings and weekends
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook, Power Point)

• Educational Requirements:

A minimum of College Degree, Some College or High School Degree – will vary based on actual experience in the hospitality sales field

The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Walking, standing or reaching for long periods and distances.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Feeling or grasping objects of different size and shape.
• Maintaining body equilibrium to prevent falling, walking, standing.
• Hearing sounds at normal speaking levels with or without correction.
• Exerting up to 10 pounds of force frequently, constant lifting, carrying, pushing, pulling or otherwise moving objects.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Work Environment:

• Subject to moderate to high ambient noise levels.
• Frequently required to wash hands and/or wear gloves.