Commissary Operations Manager

We are seeking a highly organized, proactive, results-driven Operations Manager to oversee and streamline daily operations at the Cuisine Boulud New York commissary. This position will ensure efficient warehouse and commissary operations, maintain high standards of quality and safety, and coordinate logistics to support culinary and production teams. This role requires a hands-on leader who can manage staff, optimize workflows, and support the growth of our operations while overseeing day-to-day warehouse logistics.

Key Responsibilities:

• Manage day-to-day operations of commissary including managing warehouse associates and drivers, packing out, delivery intake and event deliveries
• Supervise all warehouse staff from hiring and onboarding through weekly scheduling and fulfillment of all job responsibilities as well as continued career development
• Work with culinary team to produce weekly intake and output schedule for the operation, develop pack out SOPs and manage resources effectively to support production
• Develop and uphold all pack out, delivery and receiving SOPs
• Manage owned and operated in-house inventory, develop a purchasing plan for recoup when needed
• Implement quality control processes to maintain consistency and presentation standards
• Manage scheduling of team as well as utilization of outsourced vendor support to maintain departmental labor budgets
• Oversee timely preparation and delivery of catering orders; coordinate with Production Managers and delivery teams to ensure all requirements are met
• Monitor stock levels and place orders to ensure uninterrupted operations
• Develop inventory management system and complete it on a monthly basis
• Assist in budget planning and control operational costs including labor, supplies, and utilities
• Maintain records of production, deliveries, inventory and staffing, preparing reports for senior management on a weekly and monthly basis
• Oversee maintenance contracts and budgets in conjunction with the Executive Chef and Senior Dir. Of Operations
• Manage truck dispatching schedule, maintenance and rental contracts where applicable
• Ensure commissary operate in compliance with all food and safety regulations, sanitation protocols and Dinex/building level requirements
• Coordinate maintenance with the building management team

Requirements:

• Bachelor’s degree in hospitality management, Culinary Arts, Business Administration, or related field preferred
• 3–5 years of experience in food service operations, catering, or commissary/kitchen management
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Solid understanding of food safety practices and health regulations
• Proficient with inventory and kitchen management software
• Valid driver’s license

Cuisine Boulud New York is an equal opportunity employer. Cuisine Boulud New York does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.