Medical Receptionist (Bilingual Mandarin / English)

Why USA Clinics Group?

Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home.

We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!

Why You'll Love Working with us:

 Rapid career advancement Competitive compensation package

 Fully Paid Clinical Training  Work with cutting-edge technology

 Make a real impact on patients’ lives Join a fast-growing, mission-driven company

Positive, team-oriented environment  

Position Summary:

As a  Medical Receptionist,  you would balance the needs of patients and maintain efficient work-flow of the office as well as provide support to the physician in all facets of medical procedures - before during and after. In addition, you would ensure that the patient has an excellent service experience.

Position Details:

• Schedule: Full-time, hours vary between 7am-7pm; Sunday - Friday.
• Location: This position requires to work at Lower Manhattan clinics ( Chelsea, Lenox Hill, 1st Ave, Harlem and Fulton St.)
• Compensation: $19–$21 per hour, based on experience and qualifications.
• Language Requirement: Fluency in English and Mandarin Required
• Paid Training (2-4 weeks)

Responsibilities:

• Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary
• Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
• Comply with patient needs at all time and ensure all questions are answered
• Maintain procedure rooms by ensuring that they are neat and ready for use at all times
• Prepare patients before procedures and clean up after
• Ensure patient receipt of post-procedure instructions and how to obtain medication if needed
• Monitor supply levels and replace inventory
• Additional duties as assigned

Requirements

• High school diploma or equivalent
• 1+ year experience as a receptionist, preferably in the medical or dental field
• Fluency in English and Mandarin Required
• Float position supporting our clinics, at Chelsea, Lenox Hill, 1st Ave, Harlem and Fulton St..

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation/Sick Days)
• Paid Training (2-4 weeks)