Program manager

Location: Remote (preference for NYC-based candidates)

Reports To: Executive Director

Hours: 15-20 hours per week (flexible)

Compensation: $25-$30 per hour, commensurate with experience

About ParaCliffHangers

ParaCliffHangers (PCH) is a national nonprofit organization dedicated to expanding the rock climbing community to include people with disabilities. Through adaptive indoor, outdoor, and competitive climbing, we foster empowerment, adventure, community, and equity.

Position Overview

We are seeking a part-time Program Manager to help scale and streamline our operations, support local chapters, and meet strategic program goals — particularly in New York City. The ideal candidate is proactive, resourceful, and excited to work independently in an evolving environment.

Key Responsibilities

Chapter & Volunteer Management (50%)

• Develop and maintain onboarding and training for chapter leads and volunteers
• Create and maintain conduct and confidentiality agreements
• Develop accessible training guides and internal policies reflecting best practices
• Facilitate monthly virtual town halls for chapter leads
• Serve as a go-to contact for chapter support and coordination

Systems & Operations (30%)

• Support implementation and optimization of our database and event management system, including Creating and managing events
• Onboarding chapters and developing consistent practicesAdjust and maintaining backend systems as neededBuild a participant and volunteer recruitment toolkit (research partners, draft outreach templates, update materials))
• Assist with design, production, and distribution of branded gear

New York City Focus (20%)

• Help fulfill a city-focused initiative aimed at increasing participation in our NYC chapters by 25%:
• Act as liaison or co-lead for local programs at multiple climbing gymsSupport strategic growth and community engagement efforts across the city
• Ideal Qualifications
• Proven experience in program coordination, community outreach, or nonprofit operations
• Comfort with learning and managing new systems (e.g., databases, communication tools)
• Strong organizational abilities and attention to detail
• Comfort working independently and navigating ambiguity
• Passion for disability inclusion is a
• must

Familiarity with NYC community spaces or disability-related networks (preferred)

We know that women, people of color, and other marginalized individuals are often less likely to apply for roles unless they meet every single qualification. If this role excites you, we strongly encourage you to apply — even if your experience doesn’t perfectly align.

Employment Details

• This is a part-time, non-exempt position.
• ParaCliffHangers complies with all applicable federal, state, and local employment laws.
• Employees are eligible for sick leave and PTO.
• Employment is at-will under New York law.
• “ParaCliffHangers conducts background checks in accordance with applicable laws.”.
• ParaCliffHangers is committed to equity, inclusion, and nondiscrimination in all aspects of employment.

How to Apply

• · Please upload a resume and cover letter to this job posting, or email them to [email protected].
• If you need any assistance or disability-related accommodations with the application process, email [email protected].
• · Applications will be reviewed on a rolling basis until the position is filled.

Job Type: Part-time

Base Pay: $25.00 - $30.00 per hour

Expected hours: 20 per week

Benefits:

• Employee discount
• Paid time off

Work Location: Remote