Medical Support Professional

Initial offers are made at the hourly base rate of $22.00. Additional compensation may be available after hire based on factors such as driving responsibilities, required certifications (e.g., AMAP), and length of time in the role. Pay increases within the range are based on certifications, training completion, and job performance. Hourly rate is only one part of Heartshare’s total compensation package, which may also include a bi-annual discretionary bonus.

The Medical Support Professional (MSP) is responsible for overseeing a variety of medical/dental and medication related activities for the residence, under the oversight of the program nurse and program management. The Medical Support Professional schedules all medical/dental appointments in conjunction with the program nurse.

The Medical Support Professional is also available to serve as a DSP, either part-time on a regular schedule or as needed, depending upon total weekly MSP hours. This includes implementing person-centered services for each individual and ensuring implementation of the individuals services, goals and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is directly responsible for the individuals overall physical and emotional well-being.

Primary Responsibilities and Essential Functions of Position

• Conduct weekly inventory of all medication.

• Ensure that overnight AMAP is doing a weekly medication inventory.

• Check MAR’s daily for any missing signatures.

• Check bowel movement charts daily, whether on paper or in Precision Care.

• Check finger stick charts according to schedule.

• Check that all controlled medications have a count sheet and are being signed and counted daily.

• Check MAR monthly for current prescriptions. There must be a copy of a prescription in the MAR book for each medication prescribed. Monthly prescriptions for controlled meds and six months for all other medications.

• Schedule all medical and dental appointments in conjunction with the program nurse.

• Prepare all monthly MAR sheets making sure all information, including medication names, dosages and times are correct.

• Make sure prescriptions have a drug specific sheet to match in the MAR.

• Make sure all discontinued medications have a d/c prescription to match.

• Attend all program medical meetings, whether weekly or bi-weekly as per the residence’s schedule.

• Create a tracking system in conjunction with Coordinator of Health Services of medication inventory (medication inventory form).

• Create a tracking system in conjunction with Coordinator of Health Services for all medical appointments, diagnostic and lab testing.

• Make sure all reports for labs or any other diagnostic testing is retrieved within two weeks.

• Make sure any MIPS forms, if needed, are completed, and attached to CVS prior to the appointment.

• Ensure AMAP’s are documenting bowel movements for any individual’s who require bowel movement monitoring sheet.

• Ensure monthly inventory of all OTC medications is checked for quantity and expiration dates. All expired OTC medications must be properly disposed of immediately.

• In-service all new AMAP staff as suggested by the Program RN.

• Attend majority of medical appointments and advocate proactively for individuals.

• Inform the nurse and management immediately of any medication changes.

• Contact program nurse after each medical appointment to inform him/her of the outcome.

• Be responsible for the oversight of the AMAP communication book; ensure that all AMAP’s are reading and signing any new entry that has been logged in the book.

• High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization.

• Two years or more work experience with individuals with developmental disabilities preferred.

• Excellent written, communication and mathematical skills.

• Valid NYS driver license required.

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About HeartShare
Who WE ARE:
For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.

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