Quality care facility specialist

New York State Civil Service
Delmar, NY

NY HELP No

Agency Justice Center For The Protection Of People With Special Needs

Title Quality Care Facility Review Specialist 1

Occupational Category Health Care, Human/Social Services

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 40%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address NYS Justice Center

161 Delaware Ave

City Delmar

State NY

Zip Code 12054

Duties Description Under the general supervision of a Quality Care Facility Review Specialist 2, the Quality Care Facility Review Specialist 1 will perform the following duties:- Conduct on-site and desk audits and reviews of facilities and/or programs under Justice Center jurisdiction.- Conduct in-depth analyses of all documentation collected to evaluate effectiveness of corrective actions, identify systemic problems, and identify abuse prevention measures to safeguard people in care and improve service quality.- Draft audits, reviews and related correspondences and reports.- Navigate an electronic data base to access information, track and store work products.- Draft and use excel spreadsheets for trend analysis and other data collection.- Liaise with government agencies, provider facilities and other stakeholders as required.- Participate in abuse prevention initiatives and development of abuse prevention resources to support provider agencies efforts in the area.- Present to stakeholders at conferences and meetings on abuse prevention topics and other unit work.- Perform duties both independently and in a team setting.

Minimum Qualifications Non-competitive: bachelor's degree AND two years of experience* working in any of the following, or combination of the following: a New York State Office of Mental Health, Office for People With Developmental Disabilities, Department of Corrections and Community Supervision, Office of Children and Family Services, Department of Health, State Education Department or Office of Addiction Services and Supports licensed or supervised facility covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; investigating complaints and allegations of abuse and neglect of persons receiving care from a facility or provider covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; a medical facility; a child protective services organization; or as a professional advocate or service provider in the field of rehabilitation, developmental disabilities, or mental health.*A master's degree in a human services or health-related field may be substituted for one year of the required experience as described above for all titles.Note: Experience obtained working in state agencies or programs outside of New York State that are similar or equivalent to the agencies listed above may be considered qualifying experience for all titles.Preferred Qualifications: The preferred candidate will have experience assessing compliance and creating written documents in any of the licensed and certified settings above, a master's degree in human services, social work, psychology or other relevant clinical or health related field; excellent critical thinking and writing skills; quality assurance/improvement, interview, investigation and/or risk management experience; computer skills and knowledge; research experience; and experience with meeting facilitation and presenting to groups.

Additional Comments Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence. We offer a comprehensive benefits package, including:- Holiday & Paid Time Off- Public Service Loan Forgiveness (PSLF)- Pension from New York State Employees' Retirement System- Affordable Health Care options- Family dental and vision benefits at no additional cost- NYS Deferred Compensation plan- Access to NY 529 College Savings ProgramPlease note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.REASONABLE ACCOMMODATION: The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at [email protected] NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center's Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources / MC

Telephone

Fax 518-549-0462

Email Address [email protected]

Address

Street 161 Delaware Ave

City Delmar

State NY

Zip Code 12054

Notes on Applying Please submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.

Posted 2025-11-21

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