Commercial Credit Officer

Five Star Bank
Buffalo, NY

Purpose: This position is responsible for credit approvals, portfolio monitoring, and risk assessment for an assigned commercial loan portfolio. Proper risk management is accomplished through the Credit Officer by providing direction and input to lending units within Five Star Bank, individual lenders, the Credit Department and Credit Support staff. This position further requires the maintenance of effective communication with Lending personnel as well as respective Credit Department staff for the purpose of balancing loan quality and structure against desired service standards and loan policy.

Essential Functions

  • Loan Approval: The Credit Officer ’s responsibility is to review all new loan requests and expedite the decision and structure of these requests, facilitating these actions using individually assigned lending authorities or recommending approval to the Chief Credit Officer or appropriate Loan Committee.
    • Participates in Executive Loan Committee, providing a summary of the risks and mitigants associated with the request.
    • Maintains knowledge of commercial banking products and services, as well as knowledge of the industries or market areas served.
    • Participates in prospect and client calling, as necessary, to facilitate business solutions to achieve business development initiatives while balancing portfolio quality.
    • Reviews existing account relationships annually, or as needed, to evaluate performance and appropriateness of risk rating.
  • Portfolio Management:
    • Monitors performance of assigned portfolio ensuring timely risk identification, appropriate risk ratings are in place and necessary action plans are identified and implemented where needed to minimize loan loss potential.
    • Monitors delinquent accounts and troubled credits with assigned Commercial Lender.
    • Monitors overdraft/uncollected activity, loan and mortgage maturities, rate adjustments and other on-going portfolio needs.
    • Reviews and approves annual credit renewals in conjunction with the Commercial Lenders, Market Executives and Chief Credit Officer as appropriate. Performs credit and risk analysis and recommends the resultant loan structure and collateral. Where exceeding individual lending authority, present and recommend renewal to Chief Credit Officer or appropriate lending committee.
    • Acts as a contact for internal and external auditors and Loan Review staff to ensure compliance with bank policies and procedures and federal and state regulations.
  • Provides guidance and mentoring to less experienced commercial personnel.
  • Provides direction to loan administration support staff.
  • Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.

Job Related Qualifications

Required

  • Education: Bachelor’s Degree. Master’s Degree preferred.
  • Prior Experience: 7 + years progressively responsible credit and lending experience within commercial lending.

Competencies

  • Strong verbal and written communication skills to conduct productive and meaningful loan interviews and analysis.
  • Strong analytical ability to interpret financial information and credit worthiness of applicant.
  • In-depth knowledge of commercial and collateral documentation
  • Good loan structuring skills.
  • Ability to work within a strong team environment.
  • Proficient or must become proficient in Jack Henry, Outlook, Word, and Excel applications.
  • Must always maintain confidentiality.

Physical Requirements

  • Able to regularly sit for prolonged periods of time.
  • Able to travel occasionally throughout corporate footprint.
  • Extensive computer usage is required.

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account(s)
  • Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
  • Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity, Legal Insurance & Personal Accident
  • Tuition Reimbursement
  • Employee Referral Program
  • Wellness Reimbursement Program
  • Star Volunteer Program
  • Employee Banking and Financial Perks
  • Flexible Hybrid Work Schedule
  • Paid Time Off (PTO)
  • Company Paid Holidays

This job description is not exhaustive. The Commercial Credit Officer may be required to perform other duties as assigned.

The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

Posted 2026-06-09

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