Finance & Operations Manager

Job Description

Job Description

JEWELERS’ SECURITY ALLIANCE

Finance & Operations Manager

Location: New York, NY | Hybrid Schedule (4 days in person/week) | Full-Time | Mid-level (5+ Years)

About the Jewelers’ Security Alliance

JSA is a nonprofit trade association dedicated to improving the safety and security of the jewelry industry. Founded in 1883 in New York City, JSA has been a trusted resource for jewelers for more than a century, providing crime data, security guidance, training, and real-time investigative support for 20,000 members.

We regularly handle highly sensitive data, coordinate with federal, state, and local law enforcement, and operate with the urgency and rigor that our mission demands. This is a fast-paced, mission-driven organization where accuracy, discretion, and adaptability are essential every day in the office and virtually.

Position Overview & Salary

JSA is seeking an experienced and versatile Finance & Operations Manager to serve as a cornerstone of our finance and operations functions. This is a mid-level, cross-functional role that blends financial accounting, project oversight, and office management — ideal for a responsible, energetic self-starter who thrives in a dynamic environment and is equally at ease managing financial operations, coordinating projects, and supporting day-to-day office functions.

Reporting directly to the President, the successful candidate will manage the day-to-day financial operations of a non-profit organization, coordinate internal projects, and serve as a key administrative and operational anchor for the office, including but not limited to, managing schedules, calendars, and travel. Given JSA's unique position interfacing with law enforcement and handling sensitive crime and member data, this role requires an individual of the highest professional integrity — someone who leads with both competence and empathy, understanding the human stakes behind the work we do.

Anticipated Compensation : $75,000-$95,000 Annual Salary, plus benefits and incentive package, including 401k Match and Annual Bonus.

Key Responsibilities

Finance & Accounting

• Serve as Finance Manager, overseeing accounts payable, accounts receivable, bank reconciliations, and monthly close processes in accordance with GAAP and non-profit accounting standards.

• Monitor and reconcile financial data across systems, proactively identifying and resolving discrepancies.

• Assist in the preparation of annual budgets, financial forecasts, and board-level financial reports.

• Process and review grant disbursements and funding opportunities, ensuring compliance with donor restrictions and organizational policies.

• Conduct ad hoc revenue and expense analysis, interpreting trends and presenting actionable insights to leadership.

• Maintain membership database entering in member data as well as financial contributions.

Project Management

• Lead and coordinate internal projects across departments, developing timelines, tracking milestones, and ensuring timely delivery in a fast-paced environment.

• Develop and maintain project documentation, status reports, and operational procedures.

• Manage vendor relationships and contracts, negotiating terms and overseeing performance.

Office Management & Administration

• Oversee daily office operations, ensuring a professional, well-organized, and efficiently run workplace.

• Provide executive-level administrative support including answering phones, scheduling, correspondence, meeting coordination, and board materials preparation.

• Maintain strict confidentiality protocols for all sensitive information, including law enforcement data, member information and crime reports, and investigative records.

• Manage office vendors, supplies, technology systems, and facility needs.

Qualifications & Experience

• 5+ years of demonstrated experience in finance, accounting, project management, or a closely related role.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required; CPA or advanced degree a plus.

• Non-profit accounting experience strongly preferred, including familiarity with fund accounting, grant management, and donor reporting.

• Demonstrated proficiency in Microsoft Excel and accounting software (QuickBooks, NetSuite, or similar); experience with CRM systems a plus.

• Proven ability to manage multiple projects simultaneously and deliver results under tight deadlines in a fast-paced environment.

• Exceptional attention to detail and a strong commitment to accuracy and data integrity.

• High degree of professionalism and discretion; experience working with sensitive or confidential data required.

• Strong written and verbal communication skills with the ability to interface with board members, law enforcement, and external partners as needed.

• Self-directed and resourceful, with a proactive approach to problem-solving.

• Experience communication with high-profile individuals from both the public and private sector.

Core Competencies

• Integrity & Discretion: Exercises sound judgment when handling sensitive law enforcement data, member information, and confidential financial records.

• Bias for Action: Brings energy, enthusiasm, and a positive demeanor to the team, our Board of Directors, and our members.

• Adaptability: Comfortable shifting between financial analysis, project coordination, and administrative tasks as needs evolve.

• Decision Quality: Makes timely, well-reasoned decisions that keep the organization moving forward.

• Collaborative Partnership: Leads with empathy and curiosity — builds trust with colleagues, law enforcement contacts, and trade association partners by genuinely seeking to understand their needs and perspectives before acting.

• Mission Commitment: Acts responsibly as a steward of JSA's mission, bringing purpose, pride and dedication to every task.

To Apply

Please submit cover letter, resume, and two references to:

Jennifer Mulvihill, President, Jewelers’ Security Alliance at [email protected]

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