Bilingual Administrative / Customer Service Associate
Bilingual Administrative / Customer Service Associate
Location: Syracuse, NY area (Cicero / North Syracuse)
Pay: $20.00 per hour
Schedule: Monday to Friday, 8:00 AM–4:30 PM
Greet visitors and provide a welcoming, professional front desk experience
Answer incoming phone calls and provide friendly customer service
Assist English- and Spanish-speaking members, visitors, and callers
Route calls, messages, and walk-in inquiries to the appropriate department or contact
Perform general administrative and clerical duties as needed
Enter, update, and maintain accurate information in internal systems
Assist with basic Excel tasks, document preparation, filing, scanning, and recordkeeping
Maintain confidentiality and professionalism when handling sensitive information
Support the office team with additional tasks as assigned
Qualifications:
Strong customer service experience required
Bilingual in Spanish & English
Previous administrative, receptionist, front desk, call center, or office support experience
Professional phone presence and strong communication skills
Comfortable greeting walk-in visitors and assisting callers throughout the day
Accurate data entry and basic computer skills
Basic Excel skills preferred
Ability to learn internal systems and processes quickly
Dependable, organized, detail-oriented, and able to multitask in a busy office environment
Pay Details: $20.00 per hour
Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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