Product Manager II - Serverless APM

Datadog
Syracuse, NY

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Datadog's Application Performance Monitoring (APM) provides deep visibility into the health, performance, and lifecycle of modern distributed applications, tracing requests from end-user devices (web and mobile) through to backend services. Our goal is to help customers detect root causes faster, optimize application performance, and improve resource efficiency at scale.

As a Product Manager for APM Serverless , you will own and grow the APM business across AWS, Azure, and GCP - driving adoption, customer expansion, and revenue growth by making serverless workloads first-class in Datadog APM.

You’ll define and deliver the end-to-end serverless APM experience, from auto-instrumentation through troubleshooting, and ensure that OpenTelemetry and Datadog-native customers alike have a frictionless and performant journey. You will also lead efforts to expand coverage of cloud-managed services across providers, ensuring customers can seamlessly trace and monitor critical services in all major and emerging cloud environments. This role is highly cross-functional and strategic: you’ll partner closely with engineering, design, and go-to-market teams to shape how customers experience APM in serverless environments.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do


  • Own and grow the APM Serverless business : drive adoption, customer expansion, and revenue growth across AWS, Azure, and GCP.

  • Define and deliver the serverless APM experience , ensuring instrumentation and troubleshooting are frictionless, performant, and OTel-first.

  • Standardize the serverless APM UX (service pages, trace metrics/RED, service representation, naming/attributes/tags) across clouds and between Datadog and OpenTelemetry.

  • Lead managed services tracing/representation so dependencies are modeled accurately and correlations are clear.

  • Collaborate with Product Marketing, Sales, CS, and Support on positioning, enablement, and launches; equip field teams with best practices and playbooks for serverless APM.

  • Develop a deep understanding of customer needs, use cases, and the competitive landscape to inform roadmap and GTM strategy.

Who You Are:


  • You have 3+ years of experience as a Product Manager , preferably in observability, distributed systems, serverless, or platform infrastructure space.

  • You have a technical background (ideally 2+ years as a Software Engineer or equivalent), with a solid understanding of service architectures and how modern applications are instrumented and monitored.

  • You are a clear communicator , able to engage effectively with engineers, cross-functional partners, and leadership.

  • You care deeply about customer experience , and hold a high bar for clarity, consistency, and quality in your product.

  • You’re excited to work in a high-growth, fast-paced environment , building foundational systems and scaling product capabilities that impact thousands of users.

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits & Growth:


  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

  • Continuous professional development, product training, and career pathing

  • Intra-departmental mentor and buddy program for in-house networking

  • An inclusive company culture, ability to join our Community Guilds

  • Access to Inclusion Talks, our Internal panel discussions

  • Free, global Spring Health benefits for employees and dependents age 6+

  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Posted 2025-09-08

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