3WW534WV | Urgent | Human Resource & Admin Manager

职位概述 / Job Overview

本职位为替换现任 HR 岗位，全面负责奈雪美国区人力资源与行政工作。候选人须具备美国合法身份（美国公民或绿卡持有者），负责招聘、薪资、培训、福利、合规及员工关系，需与中国总部协同工作。希望尽快入职。
This position replaces the current HR role and oversees all HR and administrative functions for Naixue Teas U.S. operations. Candidates must have valid U.S. work authorization (citizen or Green Card holder). The role covers recruitment, payroll, training, benefits, compliance, and employee relations, with close coordination with HQ in China. Immediate start preferred.

主要职责 / Key Responsibilities

• 管理目前美国区两家门店（约30-40人）的 HR 工作，支持年底扩张至5家门店、员工规模超100人；
  Oversee HR operations for two current stores (approx. 3040 staff) and expansion to five stores (100+ staff) by year-end.
• 全面负责招聘工作（办公室及门店），重点寻访具有连锁餐饮背景的人选；
  Lead full-cycle recruitment (back-office & store roles), prioritizing candidates from chain restaurant backgrounds.
• 编写并发布招聘信息、组织面试、薪资谈判及录用；
  Develop and post job ads, conduct interviews, negotiate salaries, and manage offers.
• 管理入职流程、合规文件及培训项目；
  Manage onboarding, compliance documentation, and training programs.
• 监督薪资发放，确保准确并符合法律法规；
  Oversee payroll processing and ensure accuracy and compliance with U.S. tax and labor laws.
• 管理员工福利、休假及员工关系；
  Manage benefits, leave, and employee relations.
• 维护 HRIS 系统数据准确性，编制人事报表；
  Maintain HRIS data accuracy and prepare HR reports.
• 处理行政事务（办公、住宿、信用卡、租赁、签证等事项）；
  Handle administrative duties (office, accommodation, credit card, leasing, work permits, etc.).
• 与中国总部跨时区沟通，按需参加晚间会议。
  Collaborate with HQ in China and attend cross-timezone meetings when necessary.

任职要求 / Qualifications & Requirements

1. 必须具备美国合法身份（美国公民或绿卡持有者）；
   Must have valid U.S. work authorization (U.S. citizen or Green Card).
2. 三年以上人力资源管理经验；
   Minimum 3 years of HR management experience.
3. 具有连锁餐饮或零售行业背景者优先；
   Experience in chain restaurant or retail industries preferred.
4. 熟悉美国劳动法规及招聘渠道；
   Knowledge of U.S. labor laws and recruitment channels.
5. 拥有优秀的沟通协调及团队领导能力；
   Strong communication, coordination, and leadership skills.
6. 英语流利，会中文者优先；
   Fluent in English; Mandarin proficiency preferred.
7. 具备分析与解决问题能力，细致严谨；
   Analytical, problem-solving, and detail-oriented.
8. 具有良好的职业道德与劳动记录；
   High ethical standards and clean employment record.
9. 希望尽快入职。
   Available to start as soon as possible.

薪酬与福利 / Compensation & Benefits

• 年薪约 10 万美金 / 年；
  Approx. US $100,000 per year.
• 年度绩效奖金；
  Annual performance-based bonus.
• 健康、牙科及视力保险；
  Health, dental, and vision insurance.
• 带薪休假及公共假期；
  Paid Time Off (PTO) and public holidays.
• 奈雪产品员工折扣；
  Employee discounts on Naixue Tea products.
• 职业发展培训机会。
  Professional development and training opportunities.

面试流程 / Interview Process

两轮面试：

1. 海外事业部负责人；
2. 国内人力资源负责人。
   Two interview rounds:
3. Overseas Business Division Head
4. HQ HR Director (China)