Telephone Operator (SY)
:
Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.
Job Responsibility
- Answers and routes calls received by the main Hospital telephone number.
- Provides patient room and visiting hours information assistance to callers.
- Pages authorized personnel overhead and/or on paging system.
- Monitors all emergency alarms and dispatches appropriate response teams.
- Maintains appropriate logs and records.
- Provides access to telephonic interpreter services for callers with limited English proficiency
- Performs related duties, as required.
- ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Ability to work additional shifts, as needed.
- Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
- Additional Salary Detail
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