Project Manager - Continuous Improvement

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Job Description :

Summary

This position supports the Ryder Continuous Improvement culture throughout the Fleet Management Solutions (FMS) Division by actively promoting and facilitating the use of Continuous Improvement methods to support new and existing operations standards. The manager is responsible for executing strategic projects that enhance asset performance, maintenance effectiveness, fleet reliability initiatives, digital transformation, and continuous improvement across the organization. The manager is responsible for driving change by leveraging data analytics, process engineering, and automation or AI-enabled efforts to deliver higher levels of performance as measured by key Maintenance metrics including technician productivity, asset uptime, and customer service. Effectively employs Continuous Improvement /Lean tools to enable root cause identification and elimination. Effectively employs Project Management best practices to deploy improvements. This high-influence position will interface with employees at all levels and functions across the business to manage large projects, direct proof-of-concepts (POC’s) and pilots, and generally reduce waste and cost in our FMS business. This position reports to the Continuous Improvement Group Director, and partners closely with Maintenance, Operations, Engineering, IT, Data & Analytics, and Ryder’s shop network to deliver measurable improvements that advance Ryder’s position as the industry leader in fleet performance and reliability.

Essential Functions

• Manage large, cross-functional projects as specified by FMS initiatives that support division and corporate objectives through Project Management, CI Event Management, Change Management and other best practices.
• Support proofs-of-concepts (POC’s) to enact new processes, tools, and technologies in Ryder Maintenance locations. Provide Project Management standards and artifacts, liaise between stakeholders, ensure scope, measurement, documentation, communication/training, and feedback forums.
• Facilitate brainstorming/ideation events, Value Stream process mapping events, and Kaizen/improvement events to discover improvement opportunities as precursors to projects; perform pre-work, manage teams, direct event flow and closure summary and report outs, and follow-up through measurement tracking.
• Participate in IT-related activities across the scope of assigned projects and POC’s; analyze business processes in tandem with IT, prepare detailed business requirements and documentation, generate and/or review user acceptance criteria, participate in user acceptance testing, assist with change management and training documentation.
• Support the FMS Transformation Office across the scope of assigned projects and POC’s; executive report out materials and cadence. Manage the preparation and dissemination of quality management data analysis or reports across the scope of assigned projects for use by Maintenance Operations and assist management in their interpretation and application to improve performance.

Additional Responsibilities

• Provide guidance and technical knowledge on process and Continuous Improvement projects.
• Educate, coach, and mentor CI specialists
• Performs other duties as assigned.

Skills and Abilities

• Ability to drive multiple concurrent projects to successful completion, Required
• Ability to work cross functionally to achieve desired results, Required
• Ability to drive cultural change and effectively improve operational performance, Required
• Strong analytical, research, mathematical modeling skills, Required
• Working knowledge of AI technologies and their practical application within project workflows (e.g., automation tools, predictive analytics, natural language processing) and leverage AI in everyday work, Required
• Demonstrated experience leading projects involving AI/ML solutions, including data driven decision-making, automation tools, or predictive analytics initiatives, Required
• Capable of multi-tasking, highly organized, with excellent time management, prioritization and planning skills, Required
• Ability to define business use cases and requirements and work closely with IT partners when in scope for a project/POC, Required
• Detail oriented with excellent follow-up practices, Required
• Strong verbal and written communication skills; develops and delivers effective materials and presentations; communicate complex concepts or detailed processes in clear, concise terms; appropriately adjust delivery based on audience, Required
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors, executives)., Required
• Ability to work independently and as a member of a team, Required
• Flexible and self-driven to excel in a dynamic environment, Required

Qualifications

• Bachelor's Degree in Engineering, Systems, Operations or Business, Required
• 5 years or more in Experience in Project, Process or Operations Management, Required
• 5 years or more in Experience in planning and executing full life cycle DMAIC or PDCA projects and Lean - Kaizen events, Required
• 5 years or more in Experience in TQM, Value Stream Mapping, Six Sigma, or other Process Improvement practices, Required
• 3 years or more in Experience in implementing advanced data tools, predictive analytics, or embedding AI-enhancements within operational environments, Preferred
• 3 years or more in Experience in Transportation Industry or Maintenance Management, Preferred
• 3 years or more in Experience with telematics, diagnostics, or mobility/untethered tools, Preferred
• 3 years or more in Experience managing vendor relationships for technology solutions, Preferred
• Microsoft Office/Teams Suite with emphasis on collaboration and embedded AI Intermediate, Required
• Project Management Methodologies and Tools/Software Intermediate, Required
• Data Visualization Tools (PowerBI, Tableau) Intermediate, Preferred
• & PMP or TQM or Lean/Six Sigma certification or similar(Green Belt preferred), Required, Upon Hire
• & CMRP or CRL, Preferred, Upon Hire

Travel - 0 -20%

Job Category: Project Management

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

Maximum Pay Range:

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here ( to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees :

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